OneTrust extension for Web SDK - which consents to store there | Community
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Michael_Soprano
Level 10
June 28, 2025
Solved

OneTrust extension for Web SDK - which consents to store there

  • June 28, 2025
  • 1 reply
  • 472 views

Do you store in OneTrust only Web & Mobile consents? Or also outbound email or app push consents?

What is the best practice?

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Best answer by KumarRishii

Hi @michael_soprano 
You can Centralize all user consent records (web, mobile, email, and app push notifications) in OneTrust for consistent management and compliance. Integrate OneTrust with Adobe Web SDK and AEP to synchronize consent preferences across systems.

Use granular consent categories aligned with your privacy policy and maintain an audit trail to comply with GDPR, CCPA, and other regulations. Ensure consent data is seamlessly shared with backend systems like CRM and marketing platforms for unified consent handling.

1 reply

KumarRishii
KumarRishiiAccepted solution
Level 5
June 28, 2025

Hi @michael_soprano 
You can Centralize all user consent records (web, mobile, email, and app push notifications) in OneTrust for consistent management and compliance. Integrate OneTrust with Adobe Web SDK and AEP to synchronize consent preferences across systems.

Use granular consent categories aligned with your privacy policy and maintain an audit trail to comply with GDPR, CCPA, and other regulations. Ensure consent data is seamlessly shared with backend systems like CRM and marketing platforms for unified consent handling.