Skip to main content
Michael_Soprano
Michael_Soprano
Level 10
June 28, 2025
Solved

OneTrust extension for Web SDK - which consents to store there

Do you store in OneTrust only Web & Mobile consents? Or also outbound email or app push consents?

What is the best practice?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
KumarRishii
KumarRishiiAccepted solution
Level 5
June 28, 2025

Hi @michael_soprano 
You can Centralize all user consent records (web, mobile, email, and app push notifications) in OneTrust for consistent management and compliance. Integrate OneTrust with Adobe Web SDK and AEP to synchronize consent preferences across systems.

Use granular consent categories aligned with your privacy policy and maintain an audit trail to comply with GDPR, CCPA, and other regulations. Ensure consent data is seamlessly shared with backend systems like CRM and marketing platforms for unified consent handling.

View in thread

1 reply

KumarRishii
KumarRishiiAccepted solution
Level 5
June 28, 2025

Hi @michael_soprano 
You can Centralize all user consent records (web, mobile, email, and app push notifications) in OneTrust for consistent management and compliance. Integrate OneTrust with Adobe Web SDK and AEP to synchronize consent preferences across systems.

Use granular consent categories aligned with your privacy policy and maintain an audit trail to comply with GDPR, CCPA, and other regulations. Ensure consent data is seamlessly shared with backend systems like CRM and marketing platforms for unified consent handling.

Translate
    Terms & ConditionsAccessibility statement

    Loading footer...