Product Communities

Hi Team,We are running a nurturing campaign in Marketo that uses a custom object to send emails. In these emails, we have a link that needs to dynamically include a value from a custom object field, and we also want the link to be trackable in Marketo so that we can monitor activity and measure survey link performance.Here’s what we’ve tried and observed so far: Lead Token Approach: Previously, when using a lead token in an email link, it was suggested to reference the lead token directly in the link. This made the link work dynamically and remain trackable. We though similar approach might work with custom object tokens, but it does not seem to behave the same way. Current Approach: Currently, we are storing the custom object field value in a My Token and referencing that token in the email link: https://www.google.com/client-evaluation?evaluationid={{my.testimonial-id:default=}} This only works if we manually add mktonotrack functionality to the link, which is not ideal. Dir

Hi Team,We have a field in Marketo that stores a Rep Apply Link, which contains a unique rep code. Our goal is to extract just that unique rep code and use it within other links so that when someone clicks or applies using that link, we can identify which rep they are associated with.For example, we want to end up with a link structure like:http://google.com/?rep={{rep-code}}I have a few questions: Since the rep code would need to be dynamically generated per rep using a Velocity script, can we reference the resulting My Token directly in the email link? Or does the entire anchor tag need to be handled within Velocity to ensure the link both works correctly and remains trackable in Marketo? Like the custom object think we discussed a while ago ? For clarity, we’re also looking to understand how to extract just a specific portion of a field value. For example: Apply Field value: https://www.abc.com/apply?rep=XXXXX Desired output: https://www.yahoo.com?rep=XXXXX Essentially, w

Hi Team,I am serving video through dynamic media, and I want to customize one of the OOB “Subtitles & Audio tracks” Tab, when you upload a video There is an option comes where we can upload the subtitle and Audio tracks, I want to rename the Tab “Subtitles & Audio tracks” → “Video Details”And let suppose if we upload a subtitle’s then I can customize the Language dropdown -example: If I want to keep only few in dropdown So can anyone please guide me1- How can I Rename the Subtitles & Audio tracks  to→ Video Details2- I want to provide only specific language under language dropdown. Thanks ​@kautuk_sahni  ​@arunpatidar  ​@lukasz-m  ​@BrianKasingli 

Hi ,We created the activities and want to target the content as per the zipcode of the user. And we created audience using OOTB zipcode option from Zeo. But it does not give the expected results.ThanksVarun

We were instructed as part of a solution review to look into reducing redundant calls as we were frequently making back to back calls to target. After some code analysis it was determined that these were a call to getOffer for target-global-mbox activity offers (primarily used for message banners on our application) and getOffers prefetches for AB tests.I have looked into migrating our messaging offers to its own dedicated mbox so they can be retrieved as part of the getOffers prefetch. It appears that unlike getOffer, which returns all global mbox offers, getOffers will only prefetch the best priority offer associated with each given mbox. Is there a way to direct target to instead return all associated offers?Current implementation of getOffer request and response:{ "requestId": "50e9ed2910ba416eb7cc0d133194eff8", "context": { "userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/144.0.0.0 Safari/537.36", "clientHints": { "mob

Hi team,I use Power Apps to automate many of the tasks that we have as part of our projects. To help users access the app direct from Workfront, I have created a custom calculated task field that stings together a URL that will open the app on the page needed with the project loaded. The issue is, the URL is long and takes up a lot of room. Is there a way I can have this URL behind text such as "Go To Power App". Like you would if you were doing HTML (<a href="url">Go To Power App</a>)The calculation I am using is...CONCAT("https://apps.powerapps.com/play/e/10ce04bd-ba11-e353-9800-82af01dab1cb/a/f31e71a2-b125-4314-bcd7-511edf6fd56f?DeepLink=",{DE:SAAT Screen Code},"&PID=",{project}.{referenceNumber})Can I display this URL on each task as  "Go To Power App"? Thanks for your help. 

I am in the process of specifying which Groups have view permissions to their relevant portfolios and programs. We’ve been working in an ‘everyone has access to view’ model. Now that there is more structure being built, I’d like to pull back and only allow view access to programs and portfolios that are assigned to each user(s) assigned group(s). I am new to fusion and went down a dark and frustrating rabbit hole. Does anyone have a starting point for me?

Hi team, I’m trying to understand an unexpected delivery timing behavior.ScenarioThe journey started on 01/28/2026 at 16:23 Profile entered the journey and completed the email node at 01/28/2026 17:14. However, the email was actually received by the user on 01/29/2026 at 06:15 (next day).ObservationsIn ajo_message_feedback_event_dataset, the feedbackStatus = sent retryCount = 0 No failure reason or exclusion reason is present. This was a Journey email, not a Campaign. The journey starts with a Read Audience of ~1M profiles. The reading rate is set to 5,000 profiles per second.QuestionGiven that:the profile finished the journey node on 01/28, the message shows sent with retryCount = 0, and there are no failures or retries,why would the actual email delivery occur many hours later (next morning)?Could this be related to:internal message queueing or batching? journey scale / audience size? MTA or deliverability throttling handled by Adobe? deferred execution even when retryCount = 0?Any c

We are using the Adobe Analytics Source Connector to ingest data into Adobe Experience Platform (AEP) using an Experience Event schema with the out-of-the-box Adobe Analytics template field group.In the dataflow, Standard Mapping is enabled. However, we observe that eventType is not available and as a result, in the Profile UI the event name is shown as “Unknown.”Since eventType cannot be mapped explicitly, what is the recommended way to populate eventType for Adobe Analytics ingested data so that the Profile event name is resolved correctly?Is this expected behaviour for the Adobe Analytics source connector, and how should it be handled?

is there a way to maintain upsert count in OCM table without getting this information from source ? This is just to track how many time a record was having upsert from the upstream system. relation table has version description but it expect that value from the upstream system. any way it can maintain internally based on number of time that row was upsert ?

I am planning to refine and standardize the marketing asset types and associated deliverables used in Workfront. If I delete an asset type, will that fall off past project reporting? Is there a way to just archive an old option on a field and not completely delete? 

when we use DB viewer or any other external DB which uses AEP dataLake, the postgres credential expires in 24hr. is there a way to automatically refresh the credentials so that we dont have to reconfigure the query service connection in every 24hr?

I am trying to use the Excel based health dash as posted here by Adobe - https://new.express.adobe.com/webpage/y6DGOeWmpo7UhI am getting error message that the product maynot be supported by Adobe anymore. Any advice here to use this or a similar product to actively monitor the health of a report suite and all its props and evars is much appreciated.

We’ve apparently lost some functionality in recent updates.This video (Last Update: February 3, 2025, but it’s obviously out of date) shows you can go to Catalog Search > Advanced Search then filter for value is present or not, then save as either a Collection or an Exclusion:https://experienceleague.adobe.com/en/docs/target/using/recommendations/entities/exclusionsHowever, my Catalog Search no longer has a Save As button, whether using basic or advanced search.Someone posted a similar question before, noting that the Exclusions dialogue doesn’t allow you to build complex rules, so you have to make a separate Exclusion for each.However, my current rule builder in Exclusions no longer has the value is present/not present condition in the dropdown.I want to make ideally one rule to exclude products w/o images, but could make two separate ones for each condition:thumbnailUrl does not contain any of {no-image.jpg, missing-image.jpg} → this is doableand thumbnailUrl value is not present

Working with derived fields to calculate the time difference between users starting on page A and the time they took to start page B. Have setup a derived field that uses a case when statement to determine the timestamp when page A was reached and the same for page B. Below the when statement have used a type case statement to parse the time into DD-MM-YY hh:mm:ss time. This part works great. But when I define persistance within the component settings as “orginal” and “session” it returns serveral values, Where I’d expect it to only return the first instance of the timestamp. Thank you in advance 

Hi All, I need a some help on reading the below rtevent expressions and put it in table format using while  loop or for loop,<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:urn="urn:nms:rtEvent"> <soapenv:Header/> <soapenv:Body>  <urn:PushEvent>   <urn:sessiontoken>?</urn:sessiontoken>   <urn:domEvent>    <rtEventtype="Welcome_N" email="veera@gmail.com" wishedChannel="email">    <ctx><schedulePaymentData><schedule>        <schedulePaymentDate> 03/03/2026 </schedulePaymentDate>         <schedulePaymentAmount> 599.34 </schedulePaymentAmount></schedule><schedule>        <schedulePaymentDate> 03/04/2026 </schedulePaymentDate>         <schedulePaymentAmount> 499.34 </schedulePaymentAmount></schedule><schedule>        <schedulePaymentDate> 03/05/2026 </schedulePaymentDate>         <schedulePaymentAmount>

I am on AEM 6.5 and i have implemented the Color picker as a plugin in my RTE using https://experience-aem.blogspot.com/2017/06/aem-63-touch-ui-rte-rich-text-editor-color-picker-plugin-inplace-dialog-edit.htmlBut when i use it on the page , I see a blank pop up while inspecting i found html is getting rendered but display : none style is getting applied. So is this supported in AEM 6.5 and AEM cloud because i will be shifting to cloud soon. How can i fix this or is there any better way to get the Color picker (AEM coral color picker) as a plugin in my RTEI want this type of color picker which AEM provides

We have a customer dataset and dataflow already set up. The data structure is set up to accommodate a one to one key-value pair; one key and one value such as gender (key) = male (value). We are looking to ingest data into RTCDP with a one-to-many relationship; i.e. one key with multiple values.Sample use case:We want to set up a key called “Products held”. There is no set number of products held for each customer. A customer could have 1 product held, or 10 or up to 100; it’s different for each customer.E.g.Customer001: products_held = product1; he has a single product held.Customer002: products_held = product5, product15, product23…and so on; he has 16 products held.Customer003: products_held = product4, product18, product30…and so on; he has 50 products held.I assume that we will need a new schema for this and perhaps a new dataset. Please advise as to how this can be set up. If there is documentation on this, please let me know.Thanks!

Hi guys, I am getting this issue on all my content pages in the AEM repo - 04.02.2026 17:11:30.988 *ERROR* [[0:0:0:0:0:0:0:1] [1770205290899] GET /content/projectA/us/en/home.html HTTP/1.1] com.day.cq.wcm.core.impl.WCMDeveloperModeFilter Error during include of SlingRequestPathInfo: path='/content/projectA/us/en/home/jcr:content', selectorString='null', extension='html', suffix='null'java.lang.NoClassDefFoundError: com/fasterxml/jackson/databind/ser/FilterProviderCaused by: java.lang.ClassNotFoundException: com.fasterxml.jackson.databind.ser.FilterProvider not found by aem-projA.core [622]    at org.apache.felix.framework.BundleWiringImpl.findClassOrResourceByDelegation(BundleWiringImpl.java:1591) I do have the bundle “jackson-databindcom.fasterxml.jackson.core.jackson-databind”It is exporting the package com.fasterxml.jackson.databind.ser,version=2.17.2Though the error is for ser.FilterProvider I don’t see it in the codebase.

Hi Team,We're facing connectivity issues in Workfront Fusion when connecting to a client's Apigee endpoint for SAP integration using the HTTP module, despite sharing the official Fusion IP addresses list for whitelisting.Key Findings: Requests from Fusion hit Apigee showing source IP 52.123.145.90 in logs Whitelisting this specific IP in Apigee immediately resolves the issue and returns successful responses Problem: 52.123.145.90 is NOT listed in the official documentation https://experienceleague.adobe.com/en/docs/workfront-fusion/using/set-up-and-manage-fusion/set-up-and-manage-orgs-and-teams/set-up-orgs-teams-and-users/set-up-ip-addresses-for-fusion#add-ip-addresses-and-domains-for-your-datacenter Questions: Does Fusion use additional cluster-specific IPs beyond the documented list? How to get the complete IP range for our specific Fusion datacenter/region? Adobe Workfront US Datacenter 54.244.142.219 52.39.217.230 44.241.82.96 100.20.126.137 34.223.32.4