Product Communities

Does anyone have this issue of Query Service frequently getting disconnected from the database? I wonder if our organization Proxy is blocking and disconnecting Query Service every few minutes or if there is anything else? Please share you experience with Query Service connection issues.

Hi, Can someone provide details on implementing attribute based access control for restricting PII schema attributes when we have other Data Governance labels already implemented (e.g. I1, I2, S2, C2, C3 etc.) on other schema attributes? We recently implemented Attribute based access control based on documentation on Experience league but after enabling the "Default-Label-Based-Access-Control-Policy" everything goes hay wired as this policy also impacted other attributes where we have set Data Governance attributes like I1, I2, S2, C2, C3 etc. Thanks.Prateek

AEP audience based on Adobe Analytics clickstream data into AEP event-time series based schema. SKU can be part of any shopping cart events (prodView, OpenCart, cartView, CheckOut etc)How do we create a segment for customer having SKU=ABC as part of prodView in their latest event for that SKU ? Here are the sample example of customer events sorted in time ascending order:Customer 1Time1: SKU=ABC, ProdViewTime2:SKU=ABC, OpenCartTime3:SKU=XYZ, ProdViewTime4:SKU=DEF, ProdViewTime5:SKU=DEF, OpenCartTime6:SKU=ABC, ProdViewTime7:SKU=PQR, ProdViewTime8:SKU=PQR, cartViewTime9:SKU=PQR, CheckOut Customer 2Time1: SKU=ABC, ProdViewTime2:SKU=ABC, OpenCartTime3:SKU=XYZ, ProdViewTime4:SKU=DEF, ProdViewTime5:SKU=DEF, OpenCartTime6:SKU=ABC, ProdViewTime7:SKU=ABC, OpenCartTime8:SKU=XYZ, ProdViewTime9:SKU=PQR, cartViewTime10:SKU=PQR, CheckOut In the Above example, customer 1 should qualify as the latest status for SKU=ABS is prodView on time6.However customer 2 would dis-qualify as th

Hello, I have a .csv file that feeds into my scenario and creates several new records in Salesforce. The output of the "Create new record in SF" is the ID for each newly created record.When I am testing this out:1 .csv file with 3 rows of data goes in.3 new records with ID numbers are created in Salesforce.I want the next step to be simply to create a new .csv, again with 3 rows, one for each contact and also showing the new ID number for each record. I cannot figure out where I am going wrong! The best I can get is creating 3 x csv files but I can't seem to combine them all into one place. Any help is much appreciated. Thanks CSV is parsed producing 3 bundles from the 3 rows in the file. 3 x SF records are created based on the data. Trying Array aggregator but 3 operations are still produced  I want to aggreagate the 3 operations and include some data (first name, last name) from the original csv file but additionally have the ID number from the SF module

October '25 release notes Check out what’s new in the latest Adobe Experience Platform release update: Release Notes New capabilities  Alerts: Activation failure rate alert - A new alert has been added for destinations: Activation failure rate exceeds threshold. This alert notifies you when the number of failed records during data activation has exceeded the allowed threshold, enabling you to respond quickly to activation issues. Destinations:  Snowflake Batch: Create a live Snowflake data share to receive daily audience updates directly as shared tables into your account. This integration is currently available for customer organizations provisioned in the VA7 region.  Snowflake Streaming: Create a live Snowflake data share to receive streaming audience updates directly as shared tables into your account. This integration is currently available for customer organizations provisioned in the VA7 region.   Please find the detailed in

Hi all, I have an urgent request and would appreciate a quick response. We need to expire or delete old records from both individual profile and custom class datasets in AEP. The records should be removed from both the Profile Store and the Data Lake, and this process should be automated on a schedule - for example, deleting any records older than 30 days. How can this be done in AEP? My understanding is that the data retention policy only works for experience event datasets. Thanks

Hello, I have a PUT Custom API module that shares a project with a user's manager once an issue is converted in the scenario.  However, I'm having trouble preserving the original, preset list of teams/users a project was shared with (from Project Template Sharing). Is there a way to preserve the existing information and simply add the manager to the 'shared with' list? Modules used:  Thank you for your insight! 

  Introduction Following my blog post on tracking AI and Gen AI-generated traffic in Customer Journey Analytics (CJA), I want to share an update on OpenAI's Atlas browser and explain what this emerging technology means for your CJA implementation and analytics strategy. We're at a turning point in web browsing history. Atlas joins a growing ecosystem that includes Perplexity's Comet and The Browser Company's Dia, each offering AI-native browsing experiences that reimagine how we interact with the web. These tools represent a shift from passive browsing to active AI assistance, where agents work to understand context, execute tasks, and navigate digital experiences on our behalf. However, Atlas faces significant adoption barriers. Browser switching costs remain substantial. Users have years of accumulated preferences, bookmarks, extensions, and muscle memory invested in their current browsers. Chrome alone commands over 65% market share, with deeply entrenched user habits. Convin

If any Workfront Admins are attending the PMI Global Summit 12/12 - 12/15, please advise. Would love to create some networking opportunities where there are any gaps in schedules and sessions during the run of the conference! https://pmiglobalsummit.gcs-web.com/

I have a ACP mobile sdk implementation using trackState and trackAction calls. Now the devs are sending data using "&&products": ";Category: infinite;Product: 160GB, Talk & Text - Plus;Quantity: 1;Price: 75.0". How do i populate it up in Adobe analytics? I tried mapping it to an eVar using processing rules but when in context data variable i typed : &&products it turned the value into products and it is not working.  Please Suggest me the best solution as it is urgent 

Hi team,We’re seeing an issue where HTML injected via {{{context.messageBody}}} overflows on mobile devices. AJO wraps the content in containers with fixed width and transform: scale(), which breaks responsive designs that work fine with other providers. Attempts to override via CSS or viewport meta tags are ineffective.Can you provide a way to disable this scaling wrapper or send the injected HTML “as-is” so that responsive CSS works correctly? This would allow transactional emails to render properly on mobile apps like Gmail and Outlook.Thanks,Tapan

I was able to publish a GLB asset (Pizza-3-Slice.glb) from AEM to Dynamic Media Classic. The asset shows as publish complete in AEM, confirming successful publishing to Dynamic Media Classic.However, I noticed the following issues:GLB not viewable in Dynamic Media Classic UIIt seems that GLB file types are not rendered or previewed directly in Dynamic Media Classic.URL behavior differencesWhen using this URL:https://s7.scene7.com/is/image/Project/content/dam/Pizza-3-Slice.glb→ The link doesn’t display anything (likely treated as an image request).When using this URL:https://s7.scene7.com/is/content/Project/content/dam/Pizza-3-Slice.glb→ The file downloads directly, but does not render in the Chrome browser.It appears that Dynamic Media Classic serves the .glb file as a downloadable binary, not with the correct Content-Type (model/gltf-binary) required for browser-based 3D rendering.Request / Input NeededAny guidance on how to properly render GLB 3D assets from Dynamic Media Classic URL

Hi Team,          We’re currently placing the file in the S3 bucket located in the US East region. In the event of an outage in the East region, will Adobe automatically pick up the file from a mirrored S3 bucket in the West region (assuming it's configured)? Just trying to confirm if Adobe has any built-in failover or redundancy mechanisms for S3 file ingestion across regions. Thanks in advance!Indra

We have following persisted query: http://localhost:4502/graphql/execute.json/test-project/get-articles-by-path%3BstartsWith%3D%2Fcontent%2Fdam%2Ftest-project The GraphQL query has the parameter "startsWith" which takes a path like this:  query getArticlesByPath($startsWith: ID!) { articleCfmList(filter: { _path: { _expressions: [ { value: $startsWith _operator: STARTS_WITH }] } }) { items { ...   It works perfectly fine on author and publisher but when sending the same request to the dispatcher it will not send the request correctly to the publisher because the encoded path is not correctly transmitted.We have tried it with directive AllowEncodedSlashes NoDecodebut it didn't help. What is the correct dispatcher setting for these kind of parameters?

Ready to take your Workfront reports to the next level?  Watch how @skyehansen  & @nathanjo1 offered two perspectives on creating EXISTS statements that can make your reporting dreams come true.  During this workshop, they shared technical know-how and practical applications to show us how to use EXISTS statements to build smarter reports.  Did you miss the session? No worries! You'll find links to the workshop recording and slide decks with resources below:  Workshop recording  General Slide Deck PDF  Skye & Nathan’s presentation deck  Don't forget to sign up for their Ask Me Anything session in December.  [Workfront AMA] The Wizard’s Workshop: Demystifying Textmode & EXISTS in Workfront  And if you’re wondering about when to use EXISTS statements, we had some great analogies shared in the chat:  Think of Workfront as a hierarchy of relationships. I like to think about it like the game "Six Degrees of K

In Workfront, users have the ability to download the proofing tool, which displays all associated comments. Is it possible to upload a PDF that contains comments and have those pdf comments automatically populate within the proofing tool?

Hi everyone,I have a scenario where 10 files are available in an SFTP location, and I’d like to load all of them into Adobe Experience Platform (AEP) at once. However, these files don’t all have the same number of fields — some contain additional or fewer fields than others.My questions are:Can all 10 files be ingested into AEP in a single load?How does AEP handle files with different field counts or mismatched schemas?Is there a best practice or recommended approach for handling such variations during ingestion?  Thank You

My campaigns are not updating the status icon when they do run until I click back onto it. It changes to show the clock when it is scheduled, but will not change to the green checkmark to note it was run until I click back on it after it was run.This also means that those campaigns, that are already run but showing the clock still, appear in campaign inspector. Does this happen for anyone else, or is it just me?

If we configure 3 emails in a journey using content experiment (Treatment A,B,C) and the action node is the same but still it delivers 3 separate mails randomly to the intended audience.I want to how will we find the reports about each variants separtely ? Like which variant (A,B,C) had highest Opens, Clicks etc using AJO or CJA ?

 When clicking the 3 dots in the repository I have the option to download the topic as a PDF. Where are the settings for this option and where in the DAM does the generated PDF get saved? 

My company has 500 journals and campaigns in its instance, which send various text messages and emails to potential clients. I need to somehow manage the "Grace Time," meaning I need a feature that blocks the sending of text messages and emails from a given campaign/journal because a client (a single profile) has already received a message from another journal. How do I do this?