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Level 2
March 24, 2026
Question

Connecting Workload Balancer in Workfront to Fusion Scenarios

I am semi-new to Fusion and have built very simple scenarios of assigning individual assets to specific owners and while that is going well, this set up doesn't account for current workload, priorities or time-off. I was wondering if there is a way to pull in the Workload Balancer from Workfront into the Fusion scenarios to round-robin assign the incoming work based on workload vs. auto-assigning to one individual? 

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3 replies

Level 1
March 24, 2026

This is doable in Fusion, though the Workload Balancer itself isn't directly callable as an endpoint. The workaround is to reconstruct workload data using the Workfront API within your scenario. Happy to elaborate on any of the steps or share module recommendations if you get stuck.

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Level 2
April 1, 2026

Thanks for the reply! To be sure I understand, when you say reconstruct workload data, will it read down to the individual level or to the job role level?

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Level 1
April 15, 2026

​@SafieMeza could you elaborate/share module recommendations 

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