Campaign Standard

Hello All   I wanted to know if we can update/insert campaign name in an already sent deliveries in Adobe Campaign Standard??I am facing difficulties in creating reports and I want to update/insert campaign for already sent deliveries so that the deliveries can easily be filtered out using campaign name.     Thanks in advance!

Hi Team   We have configured a Mobile App SDK for push notifications, but the registration token are flowing inconsistently. We have also raised a support ticket but still the issue persistent. Could anyone please help us resolve the issue. The issue is with both iOS and Android.     Your responses are much appreciated.   Thanks Akshay

At our company, some mailings use content blocks with document.write calls to personalize salutations, like  <% if( context.profile.salutation != "" && context.profile.lastName != "") { %> <span>Hi </span><% document.write(context.profile.firstName); %> <% document.write(context.profile.lastName); %><span>,</span> <%} else if (context.profile.firstName != "") {%> <span>Hi </span><% document.write(context.profile.firstName); %><span>,</span> <%} else {%> <span>Hallo,</span> <%}%>  The big benefit of these content blocks is that not only do they seem to work fine across Campaign mailings, Campaign landing pages and AEM newsletters in  Campaign, they're also fairly easy to use for staff that isn't all that tech savvy and would presumably throw hissy fits if they had to work with dynamic content in Campaign Standard.However, given that the use of docum

Hi, I'm struggling to get emoji's into the subject line in ACS.I've googled around it and 'here is my subject line =?UTF-8?Q?=F0=9F=98=81?=' (for example) just causes the instance to crash with an error code of RST-360011. Has anyone had any experience of this? 

HiI'm working in Adobe campaign standard and we are creating a delivery template. But since the component will be used in different templates, we have created fragment to reuse these. But when we create a component with different columns and choose 'do not stack on mobile' it does not work when we use this fragment in our delivery template. I see that when we look at the fragment it works and we have our (let's say) 2 columns and they are stacked on mobile but when we add the fragment to the delivery template it isn't a 2 column anymore but one and the do not stack is not working since it says it's only one column. Does anyone know how this is possible and how we can fix this directly in de fragment? Thank you!KrLara

Hello, I'm trying to segment an audience based on if they clicked a specific link within an email campaign to view a custom landing page.  It doesn't matter to me if the update happens when the link is clicked or when the landing page loads.  I've got a custom field on the profile called "subConfirm" that I would simply like to populate with "YES" if that link is clicked. I do not want to require yet another click / interaction on the landing page in order to save the value. Basically I'm sending to a segment of a large audience giving them the option of "Do you want to continue receiving messages?" => "Yes = takes them to my landing page" or "No = takes them to the unsubscribe page" Thank You

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One person on the team deleted a program in ACS. As there is no way to recover it, we had to recreate it. How can I eliminate permission to delete programs?

i have composed an email with Web version (Mirrior page URL).when we click on the web link in the deployed email the landing page also contains web version link.can this be removed from web page/version?

Hi,basic question.. Is it possible to give access to ACS for templates only?We need to give access to a designer but since the person doesn't have any experience with ACS, I want to give access to the template/template design part of Campaign only.I already searched a bit but cannot find if this (template only) is possible or not.Thanks

 Hello,  I would like to calculate how many times a person has opened an email. Do you know if it's possible?If possible, could you please provide me How I can do ? Thanks for your help,

Make no mistake – email is still a primary channel marketers rely on to engage with their customers. Research shows that 41% say it’s very critical—up nearly 30% since 2020. And consumers are just as reliant on email, where they prefer brands to communicate with them via email over other channels. Therefore, it is as important as ever to marketers for emails to make it to the inbox and drive engagement. But this can be a challenge, as 1 in 6 legitimate, permission-based marketing emails aren’t delivered (Validity, State of Email, 2023). To succeed with email marketing, email marketers must address challenges related to planning, infrastructure, and data. To support overcoming these, and other challenges, we are excited to announce the availability of deliverability offerings, Essentials, Enhanced, and Plus. These offerings are designed to give you the ultimate flexibility in choosing which package is the best for you and replace all legacy deliverability packages for Campaign

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Hi Community, I have a question, I expect you can help me. We have reviewed the technical workflows and we have seen that "Mobile Profile Sync" workflow is stopped from several months. What is it used for? Should we execute again?  We are having a problem that the InApp Channel base in marketing profile is not working, can it be related? Thanks  

There is an Adobe Creative Cloud App in Microsoft Teams where you can share Creative Cloud assets.  Is there any step by step instructions on how this process works for companies that want to share and edit files using CC as the storage place for files and assets? Our company is new to all of this and with syncing gone, it feels confusing on how to begin to get this process up and running for our specific team. Even just a pointer to some articles would help. I have done some research on the internet but no luck in finding complete explanations on "how to" so far. Thank you!

Hi Community, I would appreciate if someone could help me with InApp delivery.  We have a profile with a "Mobile App Subscription" We have created a InApp delivery the type "Target users based on their campaign profile (InAppProfile)".We choose in the query our profile with mobile App Subscriptions. We execute and in the sending log the "Status" is "Send" and in the field "Address", we can see the same value than the "Experience cloud ID".It is also included in touchpoints of the profile but it is never shown in the App. To check it, we have also created InApp delivery of the type "Target users based on their mobile profile (InApp)". We choose in the query to filter by  "Experiencie cloud id" field of the mobile subscription of the profile of the previous example. In this case, the app works and showed the InApp. It has be added in the touchpoints of the profile so I understand than the link of the mobile subscription with the profile is working. &nbs

This may be a very basic question, but I am trying to find "Forward to a friend" tag/code much like other personalization tagging. Ex. Unsubscribe = <%@ include view='UnsubscriptionLink' %>Any help would be appreciated. Maybe it is labeled something else in Campaign.

Hello All, I am querying customers who purchased within a specific date range.E.g., purchaseDate>=06/05/2023 and purchaseDate<=06/15/2023. The output does not contain customers purchased on the dates mentioned i.e. 5th and 15th June; but only from 6th to 14th. Does >= condition does not work in ACS segmentation?

Hello! I built a welcome workflow and in the query I put a condition to send the email only to those who still have not received it, but two users receive the email every time the workflow runs (every 15 minutes). I would like help to understand why this is happening since the query has a condition and what would be the possibilities to resolve this case.  I really appreciate any help you can provide. Thank you 🙂

Hi,Is there a way to use the conditional content/IF condition to ensure that if a field is blank, there is no gap in the email? We're currently using the below as data is pulling through from a file but some of these fields will be blank (e.g. address line 2 or 3) and we'd like to avoid a blank space in the email if possible.  <%= targetData.Address_1 %>  <%= targetData.Address_2_ %>  <%= targetData.Address_3 %>  <%= targetData.Town %>  <%= targetData.Postcode %>  Sorry if I haven't explained this very well, not very familiar with all of this. Thanks

Hello! I made two single shot campaigns in December and today we were informed that two deliveries of this campaign were sent on January 24th, which all failed in reason of the users had been sent to the blacklist. This data is showing on the dashboard, but not in the delivery summary of the trigger in ACS, it's like it hadn't happened, we don't have registers for deliveries on January 24th that belong to these campaigns.  Would it refer to the retries ACS does to reach out to users who couldn't receive the triggers on the first day of the triggers? Is there some way to check this data within ACS? Thank you in advance,Thais

I have a local campaign server setup in my machine but email server is not configured,i can download any free smtp server for mail but dont know how to configure it.Please let me know if there is any documentation for the same, i could not find one.

Hello!In my regular HTML template, I have added the necessary Gmail annotation script with the exact recommended image width. In the gmail preview the annotations, we are able to view the images. But on the real device, we are not able to get it even after the email falls under the promotion tab. Does anyone have a solution to it? Does Adobe campaign support it? Also, if anyone has successfully implemented in your templates, can you share some sample HTML files?

Hi there I have trouble finding a solution for merging two existing profiles into one. The structure looks like this pKey is the primary/profile key given by ACS. The externalID is a unique ID given by the external MS Dynamics 365 ID.pKeyEmailexternalID (unique field)1111john.doe@gmail.com 2222john.doe@gmail.comdf3e6563-b6cc-ee11-9078-000d3ab2796eExpected resultpKeyEmailexternalID (unique field)1111john.doe@gmail.comdf3e6563-b6cc-ee11-9078-000d3ab2796e My current workflow looks like thisQuerry "D365 Kontakte" gives back all contacts with an externalIDQuerry "Campaign Kontakte" gives back all contacts who don't have an excternalIDThen I make an intersection based on the email address. Now I know which profile/email I should merge but how can I do that?Updating the campaign record with the externalID is not possible as it has a uniqueness constrain. Just using the D365 record is also not an option as we would lose the profile history/service subscriptions. 

Hi , How do we delete duplicate records while importing data without using deduplication activity ?Please help .  Thank you Suhas