Gmail Annotation not working in Adobe Campaign | Community
Skip to main content
G
Goldraj7
February 21, 2024
Solved

Gmail Annotation not working in Adobe Campaign

  • February 21, 2024
  • 1 reply
  • 1225 views

Hello!

In my regular HTML template, I have added the necessary Gmail annotation script with the exact recommended image width. In the gmail preview the annotations, we are able to view the images. But on the real device, we are not able to get it even after the email falls under the promotion tab. Does anyone have a solution to it? Does Adobe campaign support it? Also, if anyone has successfully implemented in your templates, can you share some sample HTML files?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Craig_Thonis

Hi Goldraj,

It does not appear that Campaign Standard supports this, based on what I'm seeing. I would recommend reaching out to Campaign Support and requesting an enhancement.

 

Regards,

Craig

 

1 reply

Craig_Thonis
Adobe Employee
Craig_ThonisAdobe EmployeeAccepted solution
Adobe Employee
February 22, 2024

Hi Goldraj,

It does not appear that Campaign Standard supports this, based on what I'm seeing. I would recommend reaching out to Campaign Support and requesting an enhancement.

 

Regards,

Craig

 

    Terms & ConditionsAccessibility statement

    Loading footer...