Adobe Journey Optimizer

Hi, how do I get access to all the "Attributes" from the Unified Customer Profile in a Journey "Orchestration: Condition"?I don't seem to be able to go beyond the basics I have 5 other fields under Customer Profile "Attributes" that I cannot access in a ConditionThanks for the help

Hello AJO community members,   I have a use case where I created a landing page using AJO and published it. I'm able to preview this page but want to access this page over the web, simply putting the link of the landing page on a CTA on a AEM page to be accessible by the end user. The problem we are facing is that this AJO's published landing page is not accessible over the web. It's also mentioned in the Adobe doc's that "You cannot access your landing page by simply copy-pasting this URL into a web browser, even if published." Is there any other way by which I can access the landing page created in AJO?

Hi i'm trying to create an expression that will wait until 19:30:00 before proceeding through the journey. All i can see is wait a day but i can't specify wait until 7.30pm beofre arrying on. Can anyone help?   I've tried this expression but don't think it's right:     

In AJO do we have mechanism, similar to Adobe campaign, where we can stop all the campaigns via setting a common variable ? The way we do in our ACM ATM is to mark a common variable as false prior to data ingestion and analyze data quality through certain technical workflows. Once the data is verified and everything appears to be fine, we activate the common variable that allows workflows to run normally.   Primarily we are looking for some kind of automated (centralized way rather then modifying each journey/ campaign one by one) way to ensure the communications are not being send out of the AJO system until the data is being verified after ingestion.    With Regards, Amit

When we tried below code it is not working properly in AJO JSON. Anyone know how do we check date > 1 or date < 14 {{#each profile._nordea.Trigger.Triggers as |ABC|}}{%#if ABC.triggerName="trg_UAT_NCCL" and (ABC.dateAttribute02.getDayOfYear() <= currentDayOfYear())%} {"content_id":"UAT"}{%/if%}{{/each}}

How do i export a .txt or .csv file from Adobe Journey Optimizer?The client does not have AEP, only AJO.As I can export files in txt or csv, either campaign or as a journet without using AEP.

If you want to update a field from a journey using the Update profile action, when choosing the value by which it will be updated, it is only possible to choose from the ProfileFieldGroup field group. How could another field be used if it does not belong to that group of fields? department example  

Hi team, do you know how to use Google Fonts in email templates?   Thanks,   Pilar

Is it possible to attach a file in an email in Adobe Journey Optimizer?, I need to activate a campaign by API and send an attachment in the email of that campaign. Is there a way to do it?

Summit 2023 Registration: https://summit.adobe.com/na/ Session: Powering Integrations with Platform & Enterprise Ecosystems Take a deep dive into the major data integration paths that power interoperability with Adobe Experience Platform and the Platform-native applications: Adobe Real-Time Customer Data Platform, Customer Journey Analytics, and Adobe Journey Optimizer. Learn to use Data Collection, Data Sources, Destinations SDK, and the Data Access APIs - as well as approaches to access, export, and egress data. These capabilities provide the foundation for integrations across applications in both the Adobe ecosystem and your own enterprise technology landscape. In this session: Learn common advantages and considerations when determining which approach and features to use for various use cases. See real-world production examples of how customers and partners have integrated with Platform using these data integration capabilities Session Schedule Tuesday, Mar 21 | 1:0

Recording URL: Innovations in Customer Engagement and Personalized Journeys Session: Innovations in Customer Engagement and Personalized Journeys Why is it that personalization frustrates so many brands to the point of abandonment? And why is it that most consumers feel that brands don’t know how to meaningfully engage with them across their journeys? The challenge comes down to a few basics: the ability to pay attention to real-time signals that consumers are sending; anticipating rather than reacting to create the next best experience; and connecting and optimizing experiences across interaction channels to deliver truly personalized end-to-end journeys. Join customer journey product and go-to-market experts Roger Woods and Kevin Lindsay, as they unravel these basics.  In this session, we: Examine consumer trends that are driving change and increasing pressure on brands Explore the top engagement use cases that are ripe for reimagination Demonstrate how Adobe Journey

Summit 2023 Registration: https://summit.adobe.com/na/ Session: Blazing a Path: Connecting Insights and Activation with CJA Fragmented data. Weeks to insights. Disconnected analysis and activation tools. Sound familiar? It’s time to connect the path that makes insights truly actionable. With Adobe Customer Journey Analytics, quickly discover insights, and then seamlessly publish customer audiences and activate through Adobe Journey Optimizer and Adobe Real-Time CDP. With insights driving your activation strategy, and analysis proving the impact, the virtuous cycle can’t be stopped.   In this session:  Learn how to conduct the best analysis to uncover new, valuable audiences based on omnichannel customer journeys   Understand the key use cases for audience publishing in Customer Journey Analytics and how it augments segmentation in Real-Time CDP   Get a sneak peek into how you can bring audience data back into Customer Journey Analytics for

Summit 2023 Registration: https://summit.adobe.com/na/ Hands-on Lab: Outbound Marketing with Adobe Experience Manager and AJO Content is key. In this digital era, people expect to be wowed—quickly. Between multiple devices and the content supported, such as instant messaging, email, web, push, and social media apps, consumers are incessantly bombarded with content. If a message isn’t compelling, they’re apt to delete it or entirely disengage. To ensure that your outbound marketing messages stand out, you must give your customers unique and relevant customer experiences. Find out what it takes to harness Experience Manager and AJO powered capabilities and key content creations intended for outbound marketing messages that empower you to stay ahead of the curve. This lab assumes some familiarity with Experience Manager and the Adobe AJO user interface, concepts, and terms. Learn how to: Create engaging content for outbound marketing material&nbsp

Summit 2023 Registration: https://summit.adobe.com/na/ Hands-on Lab: Create, Publish, and Analyze Audiences in CJA Join the Adobe product team as they walk you through how to leverage Adobe's Customer Journey Analytics, Real-Time CDP, and Adobe Journey Optimizer to deliver seamless and consistent customer experience across digital channels. Learn how to use Customer Journey Analytics to analyze and create audiences and activate on digital channels through Adobe Experience Platform and RTCDP for personalized experiences. In addition, get the bonus sneak peek into the upcoming Audience Analytics that will close the loop between Customer Journey Analytics, RTCDP, and Journey Optimizer.  In this lab: Learn how to analyze data in Customer Journey Analytics and find actionable insights for product managers and marketing managers Learn how product and marketing teams can leverage Audience Creation and Publishing in Customer Journey Analytics into Experience Platform

Summit 2023 Registration: https://summit.adobe.com/na/ Preconference Training: Create Personalized Customer Journeys with Journey Optimizer Engage with your customers effectively throughout their journey by leveraging the capabilities of Adobe Journey Optimizer. In this one-day session, learn how create personalized messages and audience segments, and build and publish customer journeys. Session Schedule Sunday, Mar 19 | 9:00 AM - 5:00 PM PDT Monday, Mar 20 | 9:00 AM - 5:00 PM PDT Speaker(s) James Buckley, Sr. Instructor, Adobe Mike D'Agostine, Sr. Instructor, Adobe Product(s) Adobe Journey Optimizer Full Schedule Check Here Q&A Please use this thread to ask questions related to this session.

Summit 2023 Registration: https://summit.adobe.com/na/ Hands-on Lab: Build Personalized Mobile Moments with Journey Optimizer As one of the most pervasive and ubiquitous technologies worldwide, mobile devices connect the physical and digital worlds. They allow marketers to engage with customers before, during, and after live events or experiences. Brands must build relationships with subscribers and members. And at every stage of the customer journey—whether online, in-person, and everything in between—they must facilitate contextual interactions. Built on top of Adobe Experience Platform, Adobe Journey Optimizer provides the key capabilities to make it all happen. In this hands-on lab: Set up In-app and Push campaigns Configure an omnichannel customer journey with SMS and email on a single canvas Build 1:1 personalized mobile messages with a rich experience designer Simulate and preview your mobile messages and test your journey Session Schedule Tuesday, Mar 21 |&nbs

Hi there! I'm Valdas, part of the Cognizant Netcentric team. We recently built an AEM - AJO connector and put together this short blog post with some details about it. Wanted to share this with the community in case it's useful to any of you. If you're interested to learn more, feel free to reach out! https://www.netcentric.biz/insights/2023/01/leveraging-adobe-integrations-to-deliver-personalized-customer-journeys-at-scale

How can I export a .txt or .csv file from Adobe Journey Optimizer? It can be like a campaign or like a journey, but in the end export a txt or csv file.

Hi community! We are in the process of migrating from ACC to AJO. In that context we are investigating the best way for us to perform BI analysis on email/push delivery. In ACC we have had a daily export of email and push delivery logs that allowed us to analyse deeper (with different bussiness KPI's) in Power BI. So I am wondering how we can accomplish the same level of analytics from AJO. I don't see an OOB solution to export delivery logs from AJO (Maybe I am missing something)  We have query service as a part of our solution as well, so wondering if that is the way to go? Interested in hearing you guys what your experience is and how you have achieved similar cases 🙂 Thanks a bunch!

Hi everyone,  Here's what's new in the latest Adobe Journey Optimizer product release for January 2023. For detailed update on New Capabilities, Improvements, and other changes, check here: Release Notes   January 2023 Release New capabilities Data Hygiene: Adobe Experience Platform provides a suite of data hygiene capabilities that allow you to manage your stored data through programmatic deletions of consumer records and datasets. This capability is now available for Adobe Journey Optimizer. Email content templates: You can now create standalone content templates that can be leveraged across journeys and campaigns for quick reuse.   Find the improvements details and other detailed information here: Latest Release   Feel free to reach out in case you have any questions and/or feedback through the below comment section.

We are attempting to test functionality to send a follow-up SMS with info about their order to users who complete a purchase. We are using the current contextual event fields: Based on the following test payload for a simulated purchase event: In the SMS, the contextual fields for commerce.checkouts and webpagedetails.name are appearing, but no productListItems information appears:   I found a similar thread that mentions "You can't use the timeseries data in the message. Check if the data is available in the dataset and the correct path for that data."   I am trying to understand if this is the problem that I am experiencing, and if so, how can I get productListItems information to show properly? In addition, if my order were to contain multiple items (productListItems array has multiple elements), how do I display each element separately using contextual attributes?    

Hi there   I would like to personalize an email as following: If Attribute 1 = "A", then show value of Attribute 2. Both attributes are available in Profile. Example Customer Attribute 1 Attribute 2 John A 100 John B 200 John C 300   Output:100   I tried replicating through Helper Functions with a IF statement, but I did not get the results I hoped for. (Helper Functions)   Appreciate your input!   (In SFMC this is pretty easily done through AMP)   Best,Giorgia