Adobe Journey Optimizer

I get this error when I try to access Lookup schema fields in Condition activity of a journey:"message":"The provided merge policy is not found or not available for lookup. Provide a valid merge policy or try again after some time.","statusCode":422.I have created a custom XDM class for Lookup Schema and have linked it to an XDM Experience Event Schema.Able to access the lookup fields during Event configuration but the above error comes up when trying to run in Test mode.

I have a bit of an urgent ask so any quick responses would be appreciated. I want to find the difference between the current date and another date in the email template and render content based on the value of the difference (i.e. let's say the date today is 02/12/2024 and the date attribute of another field is 02/08/2024. I'd then like to find the difference between these two dates which will be 4 and render content based on that)  I know this can be done within the AJO conditions but how can I do this within the emails?

Hi there, We are using customAction to send signals to our 3rd party platform to send emails and SMS. I know there is the Rules - Message Frequency OOTB feature in AJO, but can that be applied to emails sent from custom Actions as well? If not, can someone suggest a workaround that we can use this? For example, maybe I can create a subsequent action after the customAction - send email and feedback to an AJO dataset to however AJO would interpret and an email was sent out using the OOTB feature? Thanks. 

Hello Community,I am here with a silly question!! 🙂I am trying to create an event in AJO, I am following adobe documentation mentioned here : https://experienceleague.adobe.com/docs/journey-optimizer/using/configuration/configure-journeys/events-journeys/unitary-events/about-creating.html?lang=enI did create the event, but i am not able to use it, am I missing any steps after saving ?I see the event but seems to be not active. AddToCart_TestThanks!

Hi Everyone, we can create the subscription list which will automatically comes to audience list. When we see that audience, we can see streaming segment. Will that comes under 500 guardrail limit. please find the below sample screenshot for the same.   

Hi there, We are new to Push notifications so just testing a few things out. When I tried to schedule a campaign with push notification, I see the following error from the report within Campaign. I can confirm that my profile has the push tokens, what else could the reason be? Thanks.

Hello, We are looking to transmit tracking information from various channels, such as emails, push notifications, SMS, and others, to an external third-party endpoint. Currently, any tracking data generated is stored within the Message Tracking system dataset in Adobe Experience Platform (AEP). However, we face a challenge as there is no direct method to stream this data from the dataset to the desired endpoint.We considered using Unitary Events, but I've recently learned that these events do not get triggered when data is ingested into a system-generated dataset. Another potential solution is to export the dataset from AEP, but this approach does not suit our needs because we require the data to be transmitted in real-time or near real-time.We also looked into email reactions as an option, but found it to be limited to use within journeys only, not campaigns. Our goal is to implement this logic across both campaigns and journeys.Could you please advise on any alternative solution

Hi Team, Is there a way to pass custom field value (part of event schema) to AJO OOTB (Message feedback and Email Tracking) datasets For ex: Touchpoint ID is an attribute on event schema and can have multiple values for a profile, we want to somehow get this Touchpoint ID to AJO OOTB datasets(Message feedback and Email Tracking) so that we know which event is tagged to which touchpoint ID.if it is possiible plz let us know how?@mohan_dugganab @satheeskannak @akshaaga 

I am working with a client on who recently implemented push notifications from Adobe Campaign Standard into their Android & IOS mobile apps,  using the mobile SDK, and they have launch (aka Data Collection) in the apps.  I know there needs to be additional configuration in Launch for AJO.  But I want to confirm if I would need to change any configuration within my mobile apps (Android & IOS) for AJO since it is already set up for Push in ACS?

Hi, is there a way via condition or any other activity to avoid contact same profile in a journey twice? I know the "Allow re-entrance" option but it does not help to my use case. I'd like to add like a condition before email checking profile have not been contacted by that email. Thanks.

Hi Team,I have created an external datasource for weather API, in the dynamic part I passed the param as "q" wherein my intention is to pass unitary event city value in condition. However, I am getting an error saying "custom fieldgroup: invalid param 'q' definition for '76c9080d-xxxx-xx-9071-xxxxx': 'q' data type mismatch (param type='string', mapped type='decimal')" Attaching error screenshot for reference. Code in Condition activity for dynamic value#{testingweather.weatherDetails.main.temp, params:{q:@event{MM_customEventXX_Order.homeAddress.city}}}Any help would be appreciated.  

I want to know that as we have contextual attribute at a journey level & we can fetch it in a particular journey only no other journey. But do we have anything which on a higher level, that we can fetch in multiple journeys ? Something like a campaign level attribute ?

Hello,  We got stuck with creating custom action to SFMC and would appreciate any suggestions from this group.  1) We followed the steps to configure Custom Action from this article by @anuhya-tad .Expect that we are sending the audience to SFMC's Data extension. 2) Custom  Action Configuration :                (i) We were able to successfully test the authentication.               (ii) Endpoint Configuration : Provided SFMC's Endpoint along with Data extension / Method : POST               (ii) Payloads: ( Are these action parameters defined in the article?)   What format should this be ? We gave the below , is that correct?3) Journey : Created JOurney with Read Audience and the SFMC Custom Action.. Are we missing anything there? Should we do source to target mapping  anywhere? Please suggest? -- Thanks for

Hi! I need a condition that counts the data traveling from previous nodeFor example, first condition I'm filtering 1 email and second condition I want to ensure is traveling only 1 profile, so how can I make a count of the data traveling in first condition?Thanks

i have a use case where i need to build the relationship between two event datasets in aep. when i am trying to build relationship it is not working.As for as i know the relationship can build between XDM experience event schema and the individual profile schema. Is there a way where we can establish the relationship between two event dataset. 

Hi , I am trying to split a string and get the last item from the list. For this, i am not sure what helper function to use.I have a string lets say sampleString with value abc-12345.For splitting i am using the split function {%= split(sampleString,"-") %} and this is giving me the result List(abc, 12345) which is expected. Now from this list i want to fetch the last element .On the documents it says head can be used to fetch the first element but can't find anything to fetch the last element of the list. Thanks,Arpan

Hi All,We have recently encountered a requirement which considers standalone AJO for real time notifications. (found some previous threads but re-posting it again in case there are any recent updates in this regard)Possible scenario:> External system aligned to push customer contactable information to AJO; > AJO to design email templates;> Another external system will trigger AJO Journey/Campaign via API;Questions:if you have seen any similar setup, then:1> does standalone AJO have schema design capabilities?2> does it have any source connectors like in AEP? Regards,Vineet GehlotPrevious thread:https://experienceleaguecommunities.adobe.com/t5/journey-optimizer-questions/adobe-journey-optimizer/td-p/587168https://experienceleaguecommunities.adobe.com/t5/journey-optimizer-questions/ajo-integration-without-using-aep/td-p/575070 

 Hi everyone,We are working for an Adobe target - AJO integration use case. I can see in the documentation, this use case works with AJO offer decisioning module, however, in the document, I can see "Offer Decision" module is showing up in Target AB test use-case (attaching screenshot for reference) Has anyone done it? If there is any document on this, that will be really helpful

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Summit 2024 Registration: https://summit.adobe.com Hands-on Lab: What’s Your Preference? Build Consumer Trust with a Personal Touch Privacy laws are multiplying, data breaches are more common, and customers are demanding responsible handling of their data to honor their consent preferences in every interaction. Can you design a system to govern customer data at scale that’s flexible enough to evolve with this privacy landscape? With Adobe Real-Time CDP, Journey Optimizer, and Customer Journey Analytics you don’t have to — you can leverage existing capabilities for responsible data governance, security, and privacy. Build customer trust, manage data use & compliance at scale, automate workflows, and use AI/ML to accelerate it all. Learn how to: - Design implementations to intelligently and responsibly re-engage customers with better experiences, not just reminders- Plan the data lifecycle across channels for efficient and effective customer conversations- Collect consent and pr

Summit 2024 Registration: https://summit.adobe.com Hands-on Lab: Unified Customer Profiles: From Implementation to Insights and Engagement In today’s hyper-competitive digital landscape, businesses are seeking innovative ways to harness the power of data for better personalized experiences. In this hands-on lab, learn how to accelerate implementations of Adobe Real-Time CDP, Customer Journey Analytics, and Journey Optimizer through unified customer profiles. Get the data you need to better understand your customers and prospects. Key takeaways: Drive personalized insights and engagement through unified customer profiles Explore the data strategy, data ingestion, and Real-Time Customer Profile hydration needed for key insights to increase ROI Learn to manage data through cleansing and restructuring, with best practices for ingestion in the Real-Time Customer Profile Session Schedule Tuesday, Mar 26 | 4:30 PM - 6:00 PM PDT Speaker(s) Sameeksha Arora, Product Manager, Adobe

Summit 2024 Registration URL: https://summit.adobe.com Session: Best Practices for Resilient Integrations with Adobe Experience Platform Adobe Experience Platform based applications, like Customer Journey Analytics, Real-Time CDP, and Journey Optimizer, are only as valuable as the data that flows through them. How can you ensure and maintain the operational health of your implementations and integrations? How can you design operational excellence for a resilient system as it scales? Attend this session to learn: Monitoring and alerting for data flow health in production Best practices for status updates using open integration standards Ensuring fast and efficient responses to issues and alerts API integrations with non-Adobe systems Session Schedule Thursday, Mar 28 | 9:00 AM - 10:00 AM PDT Speaker(s) Tom Silverstrim, Sr. Engineering Manager, Adobe Pritom Baruah, Director Engineering, Adobe Q&A Please use this thread to ask questions related to this session.

Summit 2024 Registration URL: https://summit.adobe.com Session: Authors of Adventure: The Multifaceted Role of CJA in Crafting Compelling Journeys Discover the strategic role Adobe Customer Journey Analytics (CJA) plays in crafting compelling experiences with Adobe Real-Time CDP and Adobe Journey Optimzer while serving as your centralized data analysis and dashboarding hub. Become an “author of adventure” for customers interacting with your brand. Explore how personalized insights and engagement begins and ends with data. Learn how to: Use data to craft compelling customer journeys Turn your customer insights into action Centralize with and use CJA to bookend your journey measurement Session Schedule Thursday, Mar 28 | 10:30 AM - 11:30 AM PDT Speaker(s) Greg Cobb, Expert Solution Consultant, Adobe Q&A Please use this thread to ask questions related to this session.

Hi all! I need to create a recurring journey that must be excuted daily that must target contacts that haven't opened an email in the last 12 months.The thing is when creating the audience I don't know how to establish the conditions so that the audience only includes contacts who have not opened an email for 12 months on that day, in order that the journey runs daily and only target that users. Should I use "within", "rolling range",....? Thanks