Adobe Experience Platform

Hello,I am currently setting up a source flow from Salesforce CRM. I am following this guide to filter ingestion. https://experienceleague.adobe.com/en/docs/experience-platform/sources/api-tutorials/filter#specify-filtering-conditions-for-ingestion I get an error message when the flow runs. The API request to Salesforce failed. Request Url: /services/data/v59.0/query?q=SELECT+FirstName+FROM+Contact+WHERE+`FirstName`+LIKE+'Ell%25'+AND+(LastModifiedDate+<+2026-03-04T04%3a45%3a00Z), Status Code: BadRequest, Error message: [{"message":"\nSELECT FirstName FROM Contact WHERE `FirstName` LIKE 'Ell%' AND (LastModifiedDate\n ^\nERROR at Row:1:Column:36\nunexpected token: '`'","errorCode":"MALFORMED_QUERY"}] This error message could be because of the ` character used in the query. `FirstName`Salesforce does not accept ` characters.The connection spec for Salesforce accepts filters but seems to have the "columnNameEscapeChar" set to ` which is probably not correct?  ```"filterAtSource": {     

Hi everyone,I created a Customer AI instance where the goal is set to a specific event type. When I try to run the instance, it fails with the following error:Error Code: VALIDATION-400 NOT_ENOUGH_OBJECTIVERequire at least 50 users with qualifying events to build a model.I already have more than 50 users meeting the qualifying event criteria, but the instance is still not generating scores.Could someone please clarify what the actual minimum number of users required is to successfully generate scores? Also, are there any additional constraints or thresholds (such as training window requirements or minimum events per user) that must be met?Thanks in advance!

Hey, I’d have a need to exclude some attributes going from the hub to edge (profile). Suggested approach is to use data governance labels (https://experienceleague.adobe.com/en/docs/experience-platform/data-governance/labels/reference). None of the ootb labels seem to be related to the edge case specifically. Anyone who have done this exercise and would know what labels to use?Attributes should still be usable for personalization cases that rely on data in the hub.

Dear AEP Community,Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Experience Platform.That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for February 2026, designed to help you resolve common challenges swiftly and effectively.Our Top KCS Articles are your shortcut to:Quickly identifying and resolving recurring issues. Accessing expert insights and best practices for AEP. Streamlining your troubleshooting process for maximum productivity. Empowering yourself with the knowledge to tackle any AEP-related problem head-on.Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?Let us help you save time so you can focus on what truly matters – creating highly personalized digital experiences with AEP.Start supercharging your problem-solving skills today by exploring our Top KCS Articles! Take a look:St

Hi All, If a profile dataset (used in CJA connection) is not enabled for Profile in AEP than will the profile attributes show up in CJA workspace reports. Basically there are 2 datasets (event and profile) and Person ID is same in both datasets. When I created connection than I can see the data at connection level but at dataview level data is coming as ‘No value’ in reports. Is this because the profile dataset is not enabled for profile in AEP ?

Use this thread to ask any questions related to the Implement Adobe Experience Cloud with Web SDK tutorial tutorial on Experience League. Experts are monitoring this thread to ensure your questions are answered.

February' 26 release notes Check out what’s new in the latest Adobe Experience Platform release update: Release Notes New capabilities Alerts Slack integration for customer-facing alerts: You can now deliver customer-facing alerts to Slack. Follow the step-by-step tutorial to set up the Slack integration and receive alert notifications directly in your Slack workspace. Destinations Snowflake Batch generally available: The Snowflake Batch destination is now generally available. Real-Time CDP customers worldwide can now use this connector to activate data into their Snowflake accounts without needing to physically copy the data. All limitations from the limited release have been lifted (availability for US-only customers, support for audiences belonging to the default merge policy only). Segmentation Service Editable API audiences: You can now edit audiences created using either the Segmentation Service API or the Audience Agent in Segment Builder. Note: Audiences that contain ti

How do we export and schedule data from dataset into csv format? Thanks.

I want to give access for specific Mobile SDK property for my agency. However I do not see the possibility to give access only to specific properties. Is it somehow possible?

any idea about what are the official hard limits and soft guardrails for nesting existing batch audiences within a single segment definition in AEP?Since Batch Decisioning jobs are limited to processing one audience at a time, it is natural to try nesting 30+ segments into a single "master audience" to get everything done in one run ?

January' 26 release notes Check out what’s new in the latest Adobe Experience Platform release update: Release NotesNew capabilities Agent Orchestrator Adobe Experience Platform Agents usage-bound trial: Select customers now have a complimentary trial access to Adobe Experience Platform Agents. You can use the trial to explore and interact with Agents through the AI Assistant interface powered by Adobe Experience Platform Agent Orchestrator. The trial offers hands-on experience with AI Agents that operate within the context of customers’ existing Experience Cloud products and environments, allowing teams to evaluate value before committing to a full purchase. Destinations Kevel destination connector now available: The Kevel streaming destination for Adobe Experience Platform enables customers to activate Adobe audiences directly into Kevel’s UserDB and Segment Management APIs to support real-time targeting at ad decision time. Kevel provides the AI-enabled technology and expert g

Hello Team,When I am ingesting the data via HTTP API Source the data is getting ingested in dataset but not in profile store, however it was working fine earlier. Current Observations:When I check dataflow runs it show completed  But in the dataset I see two entries getting created for same record one with failed and other with success. The success records do not get ingested in Profile Store  Troubleshooting: I did following troubleshoot however no luck:Created a new HTTP API data flow as the earlier one was not working, the new worked well for the first time and next day it has stopped working I made sure that the dataset is profile enabled I validated the success dataset batch records via query services and they are appearing fine in the dataset however not reflecting in profile store I made sure the payload has all the mandatory fields such as primary and secondary keysCould anyone confirm how to fix this, this would be a help.Thanks in advance! Regards,Mustufa  

I am a product administrator in Adobe Experience Platform but still do not see Permissions tab on the left panel in AEP. I want to use Permissions to create/modify user groups, role etc.Adobe Console rightsAEP Permissions missing in Administration section 

any idea about what are the official hard limits and soft guardrails for nesting existing batch audiences within a single segment definition in AEP?Since Batch Decisioning jobs are limited to processing one audience at a time, it is natural to try nesting 30+ segments into a single "master audience" to get everything done in one run ? 

Heading to Adobe Summit 2026 and focused on Adobe Experience Platform?Here’s a complete list of AEP-related sessions and hands-on labs in one place to make planning easier — covering Agent Orchestrator, AI-powered workflows, operational excellence, B2B use cases, architecture deep dives, and customer-led transformation stories.  Session Description Speaker(s) Timing 3-2-1 – LAUNCH! Project Halo Revealed [S232] Get a first look at Project Halo, Adobe’s newest AI-first innovation enabling instant audience assembly and rapid campaign launches. Alex Erickson, Strategy and Business Development, AdobeSneha Chowdhary, Principal Product Manager, Adobe Tue, Apr 21 – 4:30 PM–5:30 PM PDT 5 Lessons for Scaling an Agentic AI-powered Marketing Operating Model [S711] IBM shares its journey to re-architect marketing around agentic AI, covering governance, leadership, and scalable operating models. Sandra Grieden, VP Transf

We have 300 records ingested via HTTP API (streaming) into an AEP event dataset for February 3rd and there are some incorrect records and we want to correct the record. As part of this initiative we want to delete the record.What is the recommended way to delete all records for this date? Is the Batch Delete API the best approach, and are there any limitations for streaming data? Is there any streaming delete API.Our event dataset is not upsert-enabled. Can we still delete records for a specific date (e.g., February 3rd)? If so, what methods are supported and what permissions are required?Is it possible to delete records for a specific date directly from the AEP UI, or is the Batch Delete API the only supported method for event datasets?What are the method that we can delete that data which are incorrect and re-ingest the correct data with the timestamp which was initially present? Thanks

When ingestion data via HTTP API to profile, FIFO is not guaranteed, resulting in potentially incorrect data being stored on the Profile. The enhancement request is to make this an optinal feature when creating a source connector or dataflow. It could be a toggle. The trade-off would be increased processing time, but I would rather have correct profile data a bit slower, than fast updates that taht eventually prove incorrect

Live stream show details:Marketing and customer experience teams are under immense pressure to deliver faster, smarter, and with greater context. Enter Agentic AI, the breakthrough approach enabling teams to meet these demands.This exclusive session features an insightful Q&A session with Anjul Bhambhri, Senior Vice President of Adobe Experience Cloud. Discover Adobe’s journey and bold vision to provide innovative Agentic AI capabilities that empower marketing and creative practitioners to automate complex steps, accelerate decision-making, and expand their teams’ capacity without compromising control or oversight. Be inspired by early customer adoption success stories and learn how Adobe supports your onboarding and adoption process, giving you the confidence to embark on your own Agentic AI journey. Date: March 3rd, 2026Time: 9:00 am PTCan’t make it? Sign up anyway and we will send you the recording afterward. We hope to see you there!REGISTER NOW!

Hi, I’m looking for a query to check which profiles left a certain audience (segment status: exited) in a specific timeframe.I’ve tried via the segment orchestration dataset and the profile snapshot but couldn’t figure out how to do it with both. Many thanks in advance! Best regards,Rob

Hi everyone,We’re currently using Adobe tools (Acrobat and Experience Cloud) for documentation and collaboration, but we’re facing challenges with managing meeting notes, summaries, and action items efficiently.How are others handling meeting documentation and follow-ups alongside Adobe workflows?Are there any best practices or integrations you’d recommend?We’ve experimented with an AI-based approach to summarize meetings and organize action items, which helped streamline internal workflows, but I’d love to hear how others are solving this within the Adobe ecosystem.Thanks in advance!

We are using CSV based data ingestion from ADSL 2.0 source connector. There is a field called lastUpdatedDate which is datetime field. Normal ingestion is working fine. But I want to do ingestion based on the lastUpdatedDate field. Issue I am facing is the source system is not able to send me incremental file and always sends full file. So i need to ingest only those records whose lastUpdatedDate field is newer than one we have.. This feature exists in some form in DB connectors but not present by defualt in CSV based ingestion. Possible reason for this is when we are ingesting the data from CSV and setting up rules, we dont have access to AEP dataset and hence can not figure out last updated timestamp to compare… Let me know if this is possible in some way.Regards, Kishor 

I would like to implement one Web SDK on multiple domains in order for the user to have same ECID. Additionally I would like to configure CNAME. If I would have multiple domains then I should set up that domain as dynamic data element?  

Hi Everyone, I need to update the value(XXX) in the field namely “Cust_Seg” to value(“YYY”) for more than 1000 records using SQL query function. Can you please help on this.  Thanks Saravanakumar

Description:When managing XDM schemas across multiple sandboxes, there is currently no way to determine which assets reference a specific field before making changes. If a field was created with the wrong data type (e.g., number in one sandbox, string in another), there's no built-in way to assess the blast radius of fixing it.The Problem:Today, if I need to deprecate or replace a schema field, I have to manually query multiple APIs to find references:Export all segment definitions and parse PQL expressions for the field path Query the Catalog API to find datasets tied to the schema Export computed attribute definitions and search those too Check dataflows via the Flow Service APIThere is no unified view, no reverse-index on field paths, and no UI support for this workflow. For organizations with hundreds of segments and dozens of schemas, this is a significant operational gap — especially when a schema inconsistency needs to be corrected urgently.Proposed Solution:Add a Field Usage An

Can we get access to free AEP sandbox for training purpose and POCs?