Adobe Experience Platform

Hi Developer Community,I have successfully set up the WhatsApp API and configured the channel surface for native WhatsApp integration. Additionally, my business has a pre-approved Meta template available for use.However, I am currently unable to view the templates within the integration interface. At present, my Facebook Developer app is set to Development Mode.Could you please advise on potential causes for this issue? Are there any additional steps I may have overlooked in the setup process? Any guidance or recommendations would be greatly appreciated.Thank you for your support.    

I have refered the github sample app showing only the java code as reference and have implemented the sample in kotlin. I have shared my code fix the issue please. getting response as null only override fun onCreate() { super.onCreate() MobileCore.setLogLevel(LoggingMode.VERBOSE) MobileCore.initialize(this, LAUNCH_ENVIRONMENT_FILE_ID) { print("Adobe mobile SDKs are successfully registered.") } Log.d("SDKTest", "successsSDK1") Log.d("SDKTest", "Adobe mobile SDKs are successfully registered.") val decisionScope = DecisionScope("Android_Test") val data = mapOf( "__adobe" to mapOf( "target" to mapOf( "a.profile_language" to "en-us", "a.DeviceName" to "phone" ) ) ) Optimize.updatePropositions( listOf(decisionScope), null, data, object : AdobeCallback<Map<DecisionScope, O

When attempting to update the Adobe Web SDK, I am seeing this error despite the Web SDK not being in any libraries - any advice or guidance is much appreciated! Thanks,Ty 

I would be using Data Landing Zone as Source Connector. However after every data ingestion I would like to know the status of this particular ingestion. I need to use this one - Flow Service API ?https://experienceleague.adobe.com/en/docs/experience-platform/sources/api-tutorials/monitorAnd then in some tool build the workflow in order to check the status every day after ingestion?

Would it be correct to think of an XDM schema as basically the same thing as a schema in Snowflake? And that XDM is just a data mart for platform? I'm in the process of mapping data from Snowflake into AEP for use with RT-CDP and need to ensure data is mapped correctly to support real- time personalization. 

I soon would work on green field implementation for retail chain. We would like to collect data from offline stores in near real time. I thought to use for that Streaming API.However I see in Data Ingestion API also Edge Network API. I thought that Edge is used only with Web and Mobile traffic. Which one do you recommend to use? What is to consider?

Is there any way?

If I ingest data to Data Landing Zone and if there are already multiple files there, how AEP knows which one is the newest and which should be uploaded to AEP?file1 - is the upload from 15pmfile2 - is the upload from 18pmHow AEP knows if it should take the file from 18pm?

I'm currently developing a Data Collection (Launch) extension where I'll be utilizing the reactor.adobe.io API from within the extension. Everything works great, but I'm required to update my bearer token every 24 hours manually. I want the extension to automatically fetch a new bearer token when the old one expires. To that end, I'm trying to refresh my bearer token from the endpoint ("https://ims-na1.adobelogin.com/ims/token/v3") when the token expires, but I'm receiving a CORS error. Is this a feasible approach, or is there a better way to use the reactor API from within a data collection (launch) extension to avoid the CORS error? 

Hi Team, In adobe AEP/AJO there is a recent change where the authentication for Snowflake needs to be changed from Basic Authentication to KeyPair Authentication.The question i have is once i get the details from the Snowflake Admin team in order to create the source connector, is there a way to migrate the existing dataflows that are already feeding data into the AEO datasets or I will have to manually create the new connection and manually map the attributes for each dataset.Please let me know in case anyone of you have already migrated or have a solution where i dont have to manually stop all the older dataflows and create all of them from scratch again using the new KeyPair Authentication. Thanks,Mohit

Is it something configured in the Data Collection or something also has to be added into the source code of the app?https://developer.adobe.com/client-sdks/home/base/mobile-core/rules-engine/https://developer.adobe.com/client-sdks/home/base/mobile-core/platform-services/

November 2022     This is a roadmap.  It is not a promise.  It is a snapshot of what we think we can deliver based on our priorities at this current moment .  You should expect things to move around.  New items will be added.  Individual items will move closer and farther when development teams refine scope, update priorities, or otherwise learn that things did not take the exact amount of time that we estimated.  We reserve the right to be smarter tomorrow than we are today. Most recent update: 2022-11-15

Hi Community,I'm facing an issue while trying to create a Customer AI instance in Adobe Experience Platform.**Service Instance Name:** `New_customer`**Error Message:**> "You currently have insufficient days of data, and we need more days of data. Please check the dataset to ensure it meets the service instance configuration or modify the eligible population/timeframe for the service instance."> *(Error code: VALIDATION-407 NOT_ENOUGH_HISTORICAL_EVENT_DATA)***Details:**- The service instance is enabled, but the last run status shows as "Failed."- I suspect the issue is related to the dataset not having enough historical event data.- I'm using [briefly describe the dataset, e.g., web events, purchase history, etc.].- The scoring frequency is set to [e.g., daily/weekly].**Questions:**1. How many days of historical data are typically required for Customer AI to run successfully?2. Is there a way to adjust the eligible population or timeframe to bypass this error?3. Are there best pra

My customer has really advanced marketing consents rules. These has to be refreshed at least every 4h. Do you know if ex. 10 profile attributes might be included in Streaming Audience? Max number is not listed in docuhttps://experienceleague.adobe.com/en/docs/experience-platform/segmentation/methods/streaming-segmentation

I’m working with the Adobe Experience Platform (AEP) Salesforce out-of-the-box destination connector, and I noticed it only supports updates to Contact and Lead objects. Has anyone successfully extended this connector preferably using DestinationSDK of AEP (without introducing middle-layer systems) to push updates to other Salesforce standard or custom objects? If yes, what approach or workaround did you use?

I need some assistance wrapping my head around the Upstream concept related to published and Republished libraries. I had a couple failed publishes to Prod and had to rollback / republish a known good library.  How can I get back to that point to build a new release candidate?  I don't want what's in the failed publishes to be considered in the new build. Thanks for ideas and suggestions.

Trying to set up sftp connection b/w SFMC and AJO and using SFMC sftp server details to set up the sftp on the AJO end. When trying to add the required details on the AJO>Destinations>SFTP Set up with details from SFMC sftp (username/password/host/port) it throws a generic error : Authentication failed check your credentials and try again.  Wondering if there is a better way to decode the error to fix the issue.  Please help me with pointers if anyone else has been on the same boat.   

Hi AEP community,   Running Adobe Experience Platform at scale is exciting — but often harder than the demos suggest. From broken identities to segmentation limits, teams in banking, retail, and travel keep hitting the same walls. Let’s share what’s really working (and not) in production.   Identity & Profile Stitching – brittle glue Upstream systems creating same hash IDs for orignaal uniqe identifiers like email etc, and suddenly two customers become one (or vice versa). 👉 How do you validate identities before they reach AEP?   Event vs. Profile – one profile, many events Personalization often needs event-level behaviour joined with attributes (“did X three times in 7 days AND lives in Y”). 👉 How are you modeling event vs. profile data to make this practical?   Segmentation Logic – when the UI hits limits SQL-heavy teams often struggle to express complex business rules in PQL/Segment Builder. 👉 Do you prototype in Query Service first, t

Hello Everyone  We’re hosting AEP user group sessions to network, learn, and share experiences at 3 locations - London, New York City and Bangalore. What are User Groups?User groups are community-led gatherings where Adobe Experience Platform practitioners come together to learn from each other’s implementations and real-world experiences, share best practices, challenges, and ideas, and build professional connections. Why attend? Hear practical AEP use cases and insights from your peers Grow your network and exchange ideas with others in your region Upcoming Meetups Join your regional Chapter at below locations and register on the Events page for the upcoming Kickoff. London Chapter is hosting Event on October 16, 2025(Link coming soon) New York Chapter is hosting Virtual Kick off on Sept 25, 2025 and in person meet on October 30, 2025  Bangalore Chapter is hosting Virtual Event on Sept 11, 2025 and Inperson Event coming soon. Interested in starting an AEP User Group in

If I have multiple Merge Policies then I need to have different Target connections ....Then I need to have different Datastreams ....Then I need to have multiple Web SDKs on specific web page ...Do you have any ideas on that?Only the default merge policy (active on EDGE) is able to share audience to Target. Do you have any workaround how to send audience to Target with different Merge Policy? 

Adobe Experience Platform Debugger fails when I inspect Edge logs for event forwarding. The UI collapses and loses functionality. Anyone have an idea how to resolve this?

I have got such a Data Model:Would such a profile be included in the audience? Would that array be automatically iterated? 

If I use audience as attribute in another audience. Do both audiences have to have same merge policy?