B2B Account and Person Profiles Relationship Not Visible in Profile Store
Hi Team,
We have successfully ingested data into the B2B Account and B2B Person datasets, and the profiles are visible in the Profile Store as expected. The profiles for these entities have been verified in the Profile UI and appear to be correct.
However, after ingesting data into the B2B Account–Person Relationship dataset, we are unable to see the corresponding Account–Person relationship reflected in the Profile Store.
For the relationship mapping, we followed the Adobe documentation provided in the link below:
https://experienceleague.adobe.com/en/docs/experience-platform/sources/connectors/adobe-applications/mapping/salesforce#account-contact-relation
Below are the dataset details used in this implementation:
Datasets:
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B2B Account_IM_Dataset
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B2BLead_IM_Dataset
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B2BContact_IM_Dataset
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B2B Account Person Relation_IM_Dataset
Environment Details:
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Sandbox: aepenablementfy26
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Environment Type: Development
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Region: VA7
Although the data ingestion for the Account–Person Relationship dataset has completed successfully, the relationship profiles are not appearing in the Profile Store.
Could you please help verify if there are any additional configurations or validations required to ensure the Account–Person relationship is correctly reflected in the Profile Store?
Thanks
Leela