Adobe Campaign

// Variablesvar FILE_PREFIX = "Mecca_Games_hashed_emails_";var FILE_EXTENSION = ".csv";var FILE_DIRECTORY = "C:\\Rank Sharing Folder\\MSAds\\";// var SERVER_UPLOAD_URL = "https://duprdcpmgtstdstor01.blob.core.windows.net/msadsfiletransfer/"; // Replace with actual endpoint// Generate timestamp and filenamevar now = new Date();var isoTimestamp = now.toISOString().replace(/:/g, "-");var filenamePart = FILE_PREFIX + isoTimestamp + FILE_EXTENSION;var filename = FILE_DIRECTORY + filenamePart;// Query extracted datavar url = 'C:\\Rank Sharing Folder\\MSAds\\'; // Replace with your actual endpointvar params = {schema: vars.targetSchema,operation: 'select',select: ['@email']};fetch(url, {method: 'POST',headers: {'Content-Type': 'application/json'},body: JSON.stringify(params)}).then(function(response) { return response.json(); }).then(function(data) {// handle your data hereconsole.log(data);}).catch(function(error) {console.error('Error:', error);});var records = query.ExecuteQuery();// Build

Looking to see if there is a way to convert date provided in text format "AUGUST 20,2025" to numeric date format "08/20/2025" in ACS workflow? And then , check if that numeric date is prior to today's date.

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Hi TeamWe have a below use case, wanted to get your view about how best this can be achieved in Adobe Campaign Classic workflow please: 1. We get Segment Data (1 file) from source containing: studentEmail, studentLibEnrolStatus, studentDepartment, studentDepartmentHead, studentDepartmentEmail2. If students have enrolled to library (studentLibEnrolStatus), we need to send them welcome email3. If students have NOT enrolled to library (studentLibEnrolStatus), we need to 'conslidate' all such students and send notification email to the DepartMentHead; it has to be 1 email mentioning all those students whose enrollment is still pending.4. Segment files flows throughout the day, every 1 hour and we need to send this consilidated email at the end of the every day.5. We could start with query activity, but need guidance about possiblity of above use case to send a 'consolidated' email, at the end of the day.   

Hello @parthasarathy @_manoj_kumar_ I read the documentation...but  unable to und the integration between adobe target and adobe campaign classic, as mentioned in adobe documentation,,,,,,,,For example, you can display different offers for male and female recipients. Same thing we do using Personalisation block also.then why todo this..1.why it is required to do integration with adobe target2.since we are taking audience in adobe target, do we need to do have same customer data in adobe target alsodo we need to  create a work in Adobe campaign classic and then segment the data.............or after adobe campaign to adobe target integration, we need to create work and split the data for male female audience or do we need to just use email delivery acticty and use -Dynamic content served by  TargetDoes it solve the purpose also, what is redirect offer image

How to allow access to native reports, especially the "deliveryStatistics" and "trackingStatistics" reports, to users who do not have the right to do anything else? 

Hello!I've an issue that is impacting our wkfs: we noticed that some delivery activities are running for serveral minutes before being sent to customers. The delivery templates are email templates with barely any personalisation (first name and some other basic personalisation). Here can you see a delivery with 800 customers that took 6 min to process. How can I see what's causing this? Is there a way to see the logs of a delivery in a wkf? When checking under "Journal" I don't get any additional info:In the delivery logs I cannot see anything strange either. It takes 1 min and not 6 min as in the wkf.Start of logs:End of logs: How can I troubleshoot and see what's causing this slowness?

We are preparing for a server upgrade, during which the OS server will be down for a couple of business days. We currently have thousands of active workflows running continuously, and we want to avoid the need to stop and restart them manually.Due to specific filters in our database tables, administrators cannot restart all workflows on their own. Instead, we would need to rely on specific users to restart workflows manually, which is both time-consuming and operationally complex.My question is:Is there a best practice or an automated way to handle workflows during the downtime?For example, is there a way to pause all workflows at once and then resume them after the upgrade?Alternatively, are there any recommendations for minimizing the impact of the downtime on workflows and avoiding manual intervention? Maybe altering some settings in ACC like typology rules etc.We would greatly appreciate your insights and recommendations on how to handle this situation efficiently.Thank y

Hi All , while data ingestion data loading activity is  showing error in  log as “ missing separator” which is moving few records to ignore , what is best approach to follow so that no records are ignored. And what is cause of this error. 

Hi,Is that customization above even possible? If so, are there any resources online to understand how to do it?ThanksGuillermo

Dear Adobe Campaign Community, Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Campaign. That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for September 2025, designed to help you resolve common challenges swiftly and effectively. Our Top KCS Articles are your shortcut to: Quickly identifying and resolving recurring issues. Accessing expert insights and best practices for Adobe Campaign. Streamlining your troubleshooting process for maximum productivity. Empowering yourself with the knowledge to tackle any campaign-related problem head-on. Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you? Let us help you save time so you can focus on what truly matters – creating exceptional campaigns with Adobe Campaign. Start supercharging your problem-solving skills today by exploring our Top

Hi,I am working in Adobe Campaign Classic and want to calculate a new field in an Enrichment activity using JavaScript (Initialization script), and then use this field in later workflow activities (such as Query, Split, or Export).Specifically, I want to calculate the maximum value from a set of fields, using some logic, and store the result as a new field (for example, maxScore). I tried setting the value in the Initialization script like this:targetData.maxScore = Math.max( (targetData.Real_Score_Personbil >= targetData.phs ? -1.0 : targetData.Real_Score_Personbil), (targetData.Real_Score_Pension >= targetData.phs ? -1.0 : targetData.Real_Score_Pension), (targetData.Real_Score_Sjukvard >= targetData.phs ? -1.0 : targetData.Real_Score_Sjukvard), (targetData.Real_Score_Olycksfall >= targetData.phs ? -1.0 : targetData.Real_Score_Olycksfall), (targetData.Real_Score_OvrigaFordon>= targetData.phs ? -1.0 : targetData.Real_Score_OvrigaFordon), (targetData.Real_Score_Liv &

Hello all,  in a workflow I need to use Data extraction activity and then attach the file extracted in Data extraction activity to Alert activty and send email notification......please help me how can i achieve this.............. @_manoj_kumar_@parthasarathy 

Hi @parthasarathy Kindly help me to understand below points in the Adobe campaign classic List activity, I tried refering document, but not able to understand. 1. In Save type:i. What does “Create or use a list with its own table” mean?If I check this option, the list type saved is List.If I uncheck this option, the list type saved is Group.What difference does this make? 2. In Database used for storing the list table, there are below options:i. Adobe Campaign databaseii. Database of targeting dimensionsiii. Share with ACS Kindly help me to understand the above points. 

Hello Adobe TeamGreetings! We are currently evaluating solutions for an upcoming project where our client has expressed interest in leveraging Adobe Campaign extensively, in combination with Adobe Experience Manager (AEM).Before proceeding with our proposal, we would like to explore the tools hands-on to better understand their capabilities, integration possibilities, and fitment for the client’s requirements.Could you kindly guide us on the availability of a trial version/demo environment for AEM and Adobe Campaign? If available, please share the next steps for enabling access.Looking forward to your guidance.

Hi Adobe team,I am unable to view the data, after right clicking on transition and clicking on display the target in Adobe campaign classic.Kindly guide me to resolve above problem as I tried clearing the cache as well as creating a new workflow, but the issue is not solved.

Hi @parthasarathy Kindly help me understand the following points related to union activities in Adobe Campaign Classic:1. Should the targeting dimensions be the same for all three reconciliation options, or just the keys only?2. What does the option “Use common additional data only” mean when it is selected? 

 Hi All, I need code or workflow reference  ab test for determining winner on 2 differenet segments in single workflow please help @parthasarathy @akshayanand    

Hi all, As per a campaign technote posted here: https://experienceleague.adobe.com/docs/campaign/technotes-ac/tn-new/ims-migration.html there are some steps mentioned how we should migrate our technical operators (ones using native authentication, such as webapp, messagecenter, etc.) to the Adobe admin console since the native username/password based authentication will no longer work from build 8.6 onwards. We are preparing for it while we are on build 8.5.2.The technote mentions that we need to create a project in the adobe developer console, and then use the technical account access token generated as a result in the "Authorization" header of any API request we wish to make towards campaign using a technical operator. https://experienceleague.adobe.com/docs/campaign/technotes-ac/tn-new/ims-migration.html?lang=en#ims-migration-step-8I am following the steps that are necessary, but get the error "Non impersonation Login is not allowed on this instance."If I do not

Hi All, i have field in schema named as UtCode it contains some string value uniquely for each recipient now i need to pass these values as value of delivery code for any delivery they are reciving , how i can implement this in ACC.

Hello Everyone,  I am trying to configure A/B testing for multiple deliveries within a single workflow. Currently, the method mentioned in the official documentation works for identifying a single delivery winner based on my workflow ID. However, I want to determine the winner for each individual delivery within the same workflow.Could anyone help me with this?Thank you! Regards,Sujith kumar

Hi Team,I am trying to implant the js and html files created for Chat bot within the web application.The chat bot is working fine when opened using browser.It includes the following files 1.index.html2.chat.css3.home.css4.chat.js - includes the function of buttons5.responces.js- includes the functionalities added to get  responses.Can you kindly guide me where and in which activity should I have to put the above codes in web application.

Hi All, as part of urgent requirement, I need to create 1 Monitoring workflow-Monitoring workflow to send daily delivery count in adobe campaign classic Can anyone please help me on thiswhat all activities I should use @parthas @ParthaSarathy   

Hello all, I need to create some can anyone please suggest some example on the samewhat kind of monitoring workflows, we use generally on all project