A/B subject line test proofs only sending one subject line

Forum|Forum|23 days ago
February 6, 2026
2 replies
47 views

When I send A/B subject line test proofs to a client, only one subject line gets sent. I send the proofs to a list of email recipients. What could I be doing wrong?

Best answer by ccg1706

Hi @LynneCu,

Review how you have built the workflow, in order to test it properly you will need to use a split to separate the subjects.

Attached useful documentation: Test a/b

Hope it helps, if not don’t hesitate on coming back.

Best regards,

Celia

C

CeliaCastillaGa

Level 1

Hi @LynneCu,

Review how you have built the workflow, in order to test it properly you will need to use a split to separate the subjects.

Attached useful documentation: Test a/b

Hope it helps, if not don’t hesitate on coming back.

Best regards,

Celia

L

LynneCuAuthor

Level 1

Thank you so much. I’m a newb and I’m not the one who built the workflow. I really appreciate you pointing me to the documentation.

ccg1706

Community Advisor

Hi @LynneCu,

Don’t worry, more than happy to help. If you need something more just let me know.

Theya re both my profiles (CeliaCastillaGa and ccg1706) I don’t know why it picked the company profile one.

Kind regards, Celia

ccg1706

Accepted solution

Community Advisor

Hi @LynneCu,

Review how you have built the workflow, in order to test it properly you will need to use a split to separate the subjects.

Attached useful documentation: Test a/b

Hope it helps, if not don’t hesitate on coming back.

Best regards,

Celia

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