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November 14, 2025
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Email Activity non openers

  • November 14, 2025
  • 1 reply
  • 103 views

Hi Community,

 

I need to retrieve all email addresses from the past year that did not open Or Click any emails across all campaigns. The output should include:

Deployment Date | Delivery Label | Email Address

Could you please guide me through the step-by-step process to achieve this?

 

 

 

Best answer by ParthaSarathy

Hi @adobewisdomwarrior ,

In Query, Select targeting and filtering dimension as nms:broadLogRcp, and apply below filtering condition:

@status equal to Sent

AND

trackingLog do not exist

And in 'Add data' > add the below as output columns,

@eventDate, [delivery/@label], @address

Note: By default settings, Adobe campaign will store only last 6 months of tracking data.

1 reply

ParthaSarathy
Community Advisor
ParthaSarathyCommunity AdvisorAccepted solution
Community Advisor
November 14, 2025

Hi @adobewisdomwarrior ,

In Query, Select targeting and filtering dimension as nms:broadLogRcp, and apply below filtering condition:

@status equal to Sent

AND

trackingLog do not exist

And in 'Add data' > add the below as output columns,

@eventDate, [delivery/@label], @address

Note: By default settings, Adobe campaign will store only last 6 months of tracking data.

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