Adobe Workfront

I am trying to create a dashboard for a director who wants to see not only the info of those she manages, but also the ones below her. For example:Director manages A and B. A manages person 1 and person 2. B manages person 3 and person 4.The director wants to see info about A, B, as well as person 1, 2, 3, and 4.Right now, I am only able to see those she manages directly, using the User > Manager ID = $$USER.ID.I would also like this report to be use-able with other directors down the line.Is there a way to show in reports (both reports and calendar reports) not only her direct manages, but those below?It might be a common need so if there’s a plethora of existing resources for this, please let me know!Thank you!

Let’s keep the conversation and the questions going on the new Unified Approval. What other questions do people have? What are you excited about with Unified Approvals. I will get the recording and the slides uploaded here shortly.

A department is adding a new queue with a new custom form to their request project. The form shows the name but not any of the fields when someone goes to make the request. It only shows up for admins and for the project owner who does not have an admin license. I have tried creating a new form and it still did not work. Also created new fields and still not showing. Tried it on a different queue. The form is set as edit for those who submit, no restricted access. The queue is system wide. The project and form is shared with everyone. And the other queues and forms work. But when logged in as a user or if they try, it only shows the name of the form. Any ideas on why it is doing it and how to fix it?

Hi everyone,  We’re working on creating sort of a points system within workfront to help manage capacity. We have designers input their planned hours and actual hours, but it’s hard to get everyone onboard which skews our workload balancer/tasks dashboard. I’m wondering if anyone else has created a system or workflow to help with capacity management? What we essentially would like to do is for each of our groups within workfront to get a set number of hours or points so when it reaches a certain number, they can’t request anymore projects for that month. Any suggestion or how we could implement this?? Any help would be great!

We require all projects to live within a Portfolio, but the My Projects Widget allows users to create a project from there and creates a project not associated with a Portfolio. We have shown our users where to add a Portfolio but it has not solved the issue.Is there any way todisable the ability to create a new project from that widget remove the My Projects widget from being used at allI know that we can choose which widgets are default on a layout template, but it looks like the user can still go into the list of widgets and add another one.Anyone else have this issue and find a solution?

Hi - I’m trying to create a report that lumps together project/task logged hours vs all other time. Our project and task time is under the preset hour type of general so I can’t use that to build the report. I basically want to see a pie chart with 1 color lumping project/task time together and the other color references all other logged hours (general, sick, corp meetings, etc).  Any ideas?

Is there a way in Workfront to have one report subscription e-mail contain more than one report?Thanks.Brent

Hi WF,We signed up for the Workfront Planning Trial and have attended the initial webinar. Today we have a link notifying us that the Planning trial is live, but on clicking it we get the error below.How can we troubleshoot this and/or resolve it?Thanks,Laura

Hi Workfront SME’s- late last week, hundreds of very old proofs appeared in the My Approvals widget for several users in our Workfront instance (our Deputy CMO has 184 proofs from 2022 & on- the normal amount is 10). Did anyone experience a similar issue? We have had several instances of the My Approvals widget being out of sync with the Proofing module. This issue has happened to us 8 times since May 2025. I sent off a ticket to Adobe on Friday morning asking tech support to re-sync WF & the proofing module immediately, and I AM STILL WAITING for the re-sync to happen. Meanwhile, with hundreds of outdated proofs in the widget, it is causing confusion about what does or does not need to be reviewed, is causing delays on feedback & approvals, and is forcing people to create workarounds such as sending assets via email for approval, which could cause problems for us with internal audits in the future. 

I have multiple resources that have multiple roles within our organization.  The resources are setup with three separate roles within the user settings, but when I try to report on the actual or planned hours per each specific role, the report is only returning the primary role.  In addition, when assigning these users to the job role within the project, I am not getting a drop down list.  Has anyone run into this before and do you have any suggestions on accurate reporting per job role?Thanks!Sue

Hi everyone,I’m trying to configure a request queue for a small new Design team in Workfront that can route incoming requests into a project or kanban boardCampaigns (projects Design Requests  (A Kanban board).Has anyone set up a request queue that allow the team to do both?The work types are in one form as a dropdown) I’ve not worked with Boards before and not sure if to make them an agile team if they want to use both. Any advice on the best way to do this would be great…..I don’t want to use fusion and the team are happy to convert manually but I'd rather the design request went directly to the Board.Thanks in advance!

Hi,I’m trying to attach a template to the project, and when I’m doing it via Web interface it attaches template and all templates tasks. But when I’m using API, it assigns a template but doesn’t create tasks from the template. .../attask/api/v21.0/proj/{PROJECT_ID}/attachTemplate body -  {"templateID": "***"} I’ve tried a lot of variations for body, with "options": [], without, with "excludeTemplateTaskIDs": [] and without. Nothing helped. Is it possible to attach a template to the project and trigger template’s task creation?Thank you.

Need to create a calculated field to count child task of a specific taskExample under the task “asset”, we have a list of assets such as “banner”, “Video”, “Print” etc.