How can I set up a request queue that allows the team to convert some requests to Projects and others to a Kanban Board? | Community
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February 27, 2026
Question

How can I set up a request queue that allows the team to convert some requests to Projects and others to a Kanban Board?

  • February 27, 2026
  • 0 replies
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Hi everyone,


I’m trying to configure a request queue for a small new Design team in Workfront that can route incoming requests into a project or kanban board

  1. Campaigns (projects
  2. Design Requests  (A Kanban board).

Has anyone set up a request queue that allow the team to do both?
The work types are in one form as a dropdown) 

I’ve not worked with Boards before and not sure if to make them an agile team if they want to use both. Any advice on the best way to do this would be great…..I don’t want to use fusion and the team are happy to convert manually but I'd rather the design request went directly to the Board.

Thanks in advance!