Hi Meredith, As the others have said, this is indeed a configuration change on your SSO provider's end. Essentially what's happening is we're taking the link in your email, which is just a link to the object itself (task/issue/project/etc) and forwarding it to your SSO provider, asking for the user to be authenticated. What should happen here is that the SSO provider should just provide an authentication token and send it back with the original URL, but it sounds like what's *actually* happening is it's just redirecting back to the login page, which since the user is already logged in, is defaulting to their home page. If you can get in touch with your IT folks that manage your SSO provider, you can call into our customer care team, open a ticket, and arrange a call with our SSO experts. Thanks! Dustin Martin Tier 2 Assigned Support Engineer Workfront