Community Topics

In Workfront a 'Portfolio' equates to a 'Business Unit' in our company and a 'Program' equates to an 'Initiative'. We find ourselves creating several programs (initiatives) with the same name one in each portfolio because programs are a 1 to 1 mapping to a portfolio (business unit). We have many pr...

Do Guests receive late proof notification emails?

Hi WF Community, We have a situation where external client contacts from Client A have accidentally been tagged on an update for Client B. We're wondering if there's a solution to prevent the ability to tag users in an update if they don't belong to the project's portfolio, or something to that effe...

We have one team where the manager is asking to be notified whenever a new task is assigned to someone who reports to him. The manager does not get assigned work, but wants the notification and visibility. The Project Owners are reluctant to change their templates for those Template Tasks to automa...

There's a people manager at my company who rarely uses WF. She has a team of 4 people who typically serve as the project sponsor, and a different team (that she does not manage) occupies the project owner role.Is there a way to have the project sponsor's manager receive an email notification for lat...

Hi!,We have project level queues that are set-up at the template level. We can add custom email notification to the template task's emails but I can't find a way to add issue notifications. We don't want to use the default automatic reminders and I'm trying to avoid the user having to add Reminder N...

I am just trying to clarify that if we want to enable users to email an issue into a Request Queue project, using a POP account, those users that send emails to that POP account, they must also be registered users within the Workfront application. that there is no way for a user to send an email to ...

We are making a few changes to modernize email as part of the 20.3 release. These changes are available now in preview for all customers. We would like to expand this to a few customers in production to collect additional feedback about rollout with the 20.3 release. Outbound email changes: All em...

We're creating a custom reminder that will go to several people on a task, not just the assigned to task owner. I'd like the email to greet the user that it is sent to but I cannot get the $$USER.name wildcard to work. $$USER.name$$ doesn't seem to work in the HTML. Does anyone know the correct sy...

Hello, When we originally signed up for Workfront it was explained to us that a manager can receive a notification when their direct report has missed a deadline, further explained in this article: https://one.workfront.com/s/article/Set-up-automatic-reminders-1025920813?language=en_US It is my unde...