Maternity/Extended Admin Leave

Are you referring to an admin covering for you or you’re helping a user prepare for being out (ie reassigning tasks due during that time to someone else, sharing templates, etc.)?

If the former, of course instance documentation is key. What worked well for me when I left a position and a new admin was taking over was I created a WF project called ‘WF Instance Documentation’ and used that to put info in task details, upload relevant docs, etc. I organized it by having parent tasks for topics like reporting, integrations, request queues, etc. were all parent tasks. Under them were tasks for specifics with info in task details. So under the integrations section, had a task for each integration we used with any info the admin should know (contacts, ‘user profiles’ set up for the integration if relevant, etc). 

Let me know if this makes sense! Really wanted a way to have documentation live IN WF and not in disparate places. Practicing what we WF admins preach 😃

if it's at all possible, I'd have your company buy a few workfront system admin hours and if I were needing to train colleagues to be system admins, I would sooner send them through the bootcamp program with workfront and have workfront handle the heavy lifting there. If you have a CSM or account rep who can walk you through what is involved, this would be your best bet for least painful transfer and insures that you can just train and document on instance-specific stuff.

I'm actually working on this right now too!  I manage a smaller instance.  I'm not sure how large yours is.  

Managers have been putting in requests for reports and dashboards like crazy right now.  They're trying to get everything buttoned up before I leave.  The plan is to leave with Workfront in a state everyone is happy with to minimize any Setup changes while I'm out.  We did discuss sending a colleague to the Admin Bootcamp, but due to the minimal changes anticipated and the cost of the class, we decided not to.  

I took the Admin Bootcamp last year.  All the information from it is in a binder that I'm leaving on my desk, and my backups know where and what it is.  

I'm doing Workfront refresh training for plan and work license holders before I leave.  That training PowerPoint and the PDF Workfront User Guide we created are in our company SharePoint folder.  

I'm also going to teach/reteach a couple people how to submit support tickets about a month out.  I want it somewhat fresh in their minds.  

I also have a leave plan for all my work in general that has a Workfront section.  Here's the text if you want to copy.  

• X is knowledgeable about Workfront reporting, dashboards, custom forms, and other system settings. 
• Y and Z understand our Workfront processes. 
• A is an admin in city who can give people access to projects. 
• B is our Workfront Account Manager; email@adobe.com; phone number.  She cannot answer technical questions but can point you in the right direction. 
• Workfront support
  • Phone number:  (844)306-4357
  • Website:  https://experienceleague.adobe.com/?support-tab=home#support
  • You must be logged in to open a support ticket.  This account is the same one used to register for Adobe Summit. 
• The Experience League forum has documentation, training, and how to guides https://experienceleaguecommunities.adobe.com/t5/workfront/ct-p/workfront.    
• Workfront also offers free on-demand training courses https://experienceleague.adobe.com/#dashboard/learning. 

Good luck!