AI Assistant Button For System Admin

[Eric_D_Miller]

Hello,

I am trying to access the AI assistant but the button is missing. I have the System Administrator access level on my profile.

I am aware it can be turned on/off in the Access Levels and I see that option there, but the System Administrator Access Level cannot be edited so how can I enable it for that Access Level?

Thank you!

[KellieGardner]

You need to have it enabled for your system first. 

[Eric_D_Miller]

I am not seeing that option, is there any reason I wouldn't have that section?

[KellieGardner · Accepted solution]

You will want to verify all these apply for your instance to have access:

To enable AI Assistant for your organization, all of the following must apply:

• Your organization must have migrated to Adobe IMS (Identity Management System)

• The Adobe Unified Experience must be enabled

• Your organization must have a Select, Prime, or Ultimate Workfront plan

• Adobe must have a signed Adobe Gen AI agreement on file