Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Sharing Settings for Queue Topics

Avatar

Level 7

23-03-2017

Want to make some queue topics only visible to certain groups/users within the company.

4 Comments

Avatar

Level 10

01-04-2017

I suppose this would only apply to queues that were visible to all users, but a nice idea. This is along the lines of one of our ideas, which is to have the ability to show/hide queue topics and move them to different projects.

Avatar

Level 2

08-11-2018

This functionality is one that would make our lives so much easier. Essentially, when a queue topic is selected, it would automatically open up sharing to a certain group/individuals--without having to manually touch the issue to change the settings.

Avatar

Level 3

19-12-2019

We have queue topics that logically should live under the same project/group, but should not all be available for the same set of requestors. As long a access is controlled way up at the project level, we are frustrated. This feature would make our lives much better.

Avatar

Level 4

09-07-2021

I have a business process that operates against 2 queues; Forms Production and Forms Production Administration. The first is used to request Create / Edit operations and the second is used between two teams to manage inventory levels or manipulate a library of content. Would be convenient to have that business process under a single Queue; sharing the Create / Edit topics with all requesters and the other, more admin-y topics only being shared with workers.