Circling back to confirm that I did try recalculating the template timeline. I tried working with support and hopped on a call with them to help them troubleshoot but they don't know what's causing the issue after a month of troubleshooting so it appears this is a bug without any solution

I have recreated the templates from scratch and gotten the timing closer to what I was expecting to see. I'm just still unsure of what is causing the project to complete in twice the time when I put the same template from our sandbox into prod. I would think the project would calculate back from the...

Hi @skyehansen, here's a screenshot with those columns! Looks like the issue may be with tasks 13 &14 as they are set to as late as possible but not connected by predecessors to the go live which needs to finish at a set time. Regardless though, I'm still confused by why the dates are so different f...

I'm attempting to rebuild templates that I created within my sandbox environment but when I build them in prod the total project duration is completely off. I've included a screenshot below of the template I'm trying to recreate.  As you can see the development & review summary task says the steps w...

Thanks! I was just using a template report instead of a task report which is what was making this more difficult than it needed to be I think. Appreciate your response, I used this approach instead and believe that I have what I needed now!!!

In order to help improve the accuracy of my planned hours on all my tasks used in the project templates I'm looking to create a report that:Looks at all projects created using a single templateShows the average ACTUAL HOURS for each task within that template across the projectsDoes anyone know how t...

With the new commenting experience, it appears that you can only edit comments for 15 minutes after it has been posted. I learned this lesson the hard way. I didn't see this information anywhere in the comms that went out with the new commenting experience. I only found this information after openin...

Hi Jill, I had the same question and found an answer. Core team training for planners in the new Workfront experience this looks like the course you were likely looking for.

I'm having this same issue, for me I've assigned the layout template to all users individually and I've ensured my workfront instance is enrolled in the new home through setup. But when I log in as one of the users, that I've assigned this new home layout through a layout template, I'm seeing the wo...

In the proof trash, it says "Items in trash count towards your storage". I last week deleted ~9k files from my proof trash, I checked my account storage before and after deleting these items from the proof trash and there was no noticeable change to my overall account storage. Therefore I am led to ...