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SOLVED

Edit an Update

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Level 2

Is there a way to edit an existing update I enter?

 

Or is read-only after creating an update a design of Workfront and cannot be changed?

1 Accepted Solution

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Correct answer by
Community Advisor

Currently, you can edit an Update you posted up to 7 seconds after you posted. After entering an update, a small black modal shows at the bottom left of your WF screen showing the ability to undo the post so you can edit and repost. BUT, right now there is also a Beta you can toggle to opt into for Issues Updates only. Go to any Update area of an Issue, and towards top right of the screen you can opt into the Beta (only for you, doesn't opt in all your users):

Madalyn_Destafney_0-1686319804859.png

With the Beta, you can edit Updates beyond 7 seconds. They are starting with Issues and after this is live it'll be rolling out TBD for projects/tasks.

If you found this helpful, please mark correct to help others : )

If this helped you, please mark correct to help others : )

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5 Replies

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Correct answer by
Community Advisor

Currently, you can edit an Update you posted up to 7 seconds after you posted. After entering an update, a small black modal shows at the bottom left of your WF screen showing the ability to undo the post so you can edit and repost. BUT, right now there is also a Beta you can toggle to opt into for Issues Updates only. Go to any Update area of an Issue, and towards top right of the screen you can opt into the Beta (only for you, doesn't opt in all your users):

Madalyn_Destafney_0-1686319804859.png

With the Beta, you can edit Updates beyond 7 seconds. They are starting with Issues and after this is live it'll be rolling out TBD for projects/tasks.

If you found this helpful, please mark correct to help others : )

If this helped you, please mark correct to help others : )

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Community Advisor

No problem! Go ahead and mark my reply as correct so others with the same question can easily find this info : )

If this helped you, please mark correct to help others : )

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Level 3

With the new commenting experience, it appears that you can only edit comments for 15 minutes after it has been posted.

 

I learned this lesson the hard way. I didn't see this information anywhere in the comms that went out with the new commenting experience. I only found this information after opening a support ticket where I was informed of this and directed to this resource: https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fexperienceleague.adobe.com%2Fdocs%...

 

Is there any reason why this was implemented with a time limit? 

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Community Advisor

Hi @MatthewLi1, I remember this not being really called out in initial documentation, haven’t looked at it in a while. I had asked the same thing regarding the time limit and I think the rationale they gave does make sense - they had to draw the line somewhere for documentation/history where the comments are made. If someone makes a comment and then things change a week later, for example, it wouldn’t be ideal for someone to edit a week-old comment, if it’s a change it should be handled differently at that time. Or if a comment includes requirements about a project, wouldn’t want these requirements to change via an edit.

If this helped you, please mark correct to help others : )