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Jaxelle
Jaxelle
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  • Has anyone created a report based on a requests' working time / planned hours? (Screenshot 1 attached) Am I doing something wrong? (screenshot 2 attached) based on my reports groupings and chart (screenshot 3 attached). The chart pulls through as number of entries as opposed to number of hours from ...

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  • How do you create a report as an admin that allows other people to put the drop downs in to run their own report? I want other users to be able to run a report showing a certain field (record count) by x certain dates and can run it when they want?

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  • I want the reference ID to automatically always go to the front of the title when converting a request into a project. I'm just tapping into fusion so wanted to see if someone has a similar automation set up

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  • I think I know the answer but wanted to pose it to the community to see if anyone has any other ideas / suggestions. One of my teams are under resourced:- They have many requests sitting in a queue.- They don't don't want to convert requests into project based on the teams work load / time availabil...

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  • What is the cause of some users not having edit access to projects?  One user is 'managing' all of this who is currently on leave and the other team aren't able to do it but everyone has the same access level as the person who 'manages' this normally. Screenshot attached  

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  • Is there a way to delete 'New' and 'In Progress' columns on the Kanban board? The team wants different headers. I've managed to unlock system wide status and remove other status' not needed but those 2 don't seem to delete? Thanks in advance

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  • What is causing: when you request someone to work on a request, the status is automatically changing? Where is that pulled from? I don't want the status to change by automation, but rather manually TIA

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  • Why does after you assign different requests to different people, they pull through on the project under 'people'? 1. I thought the 'people' under the project are the people part of the team assigned to this project?2. If I remove those names, does that un-assign them on the requests?3. Does this al...

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  • Is there any reason why the math's from a custom form doesn't add up? It should be as per the highlighted yellow: Business value score (100) PLUS Time Criticality Rating (20) = should give the total rating of 120 but it's pulling through as 20?  

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  • I've had a 'planner' done something (which he's not sure of) but his reports / projects are now missing. I've gone to audit trail and can see he's removed himself from the team/group. Screenshot attached. I've tried to add him back in but it no longer exists. How is that possible? Nothing in the rec...

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