2 questions on the proofing viewer: 1) We have been testing the new desktop proofing viewer for interactive proofs and cannot get it to work. We have downloaded and installed the app, but it won't open. It tries, but ultimately says cannot load proof. I have submitted a help desk ticket and when we ...

Hello! We have a team who is interested in using Agile in Workfront for their projects. They have a project already built using standard Waterfall parent and child tasks. Is there a way to convert the existing tasks into stories so they can starting using this project in Agile? Wendy White AmeriCred...

We have created a task custom form to filter when a project needs to be included on an Executive project report. Now I need to add this filter to the report, but I can't get the task filter to show up. I'm hoping there's a way to do it using Text Mode. Any ideas? Wendy White AmeriCredit Financial Se...

We have recently started using the rich media/interactive proofing capabilities for emails. People are really excited, however it requires a URL to work. We have two departments that create Outlook emails that do not generate a URL and we're wondering if there are any options to proof OTF files inte...

We are restructuring our Workfront system and splitting out different business divisions into their own Company instead of having everyone fall under one company and separated by groups. For those that have multiple companies in our system, do you have any best practices for identifying which portfo...

In one of the sessions I attended at LEAP, the presenters said they had customized the messages in their email notifications. I have been asked to change the Workfront approval decision notification from "[Name] has rejected your proof" to something a little less harsh such as "[Name] has not approv...

We have been asked to create a Document Approval report showing all pending approvals by a user and their direct reports. We already have the report by the user, but I'm struggling with how to include their direct reports. Anyone have an idea or suggestion on what criteria/filter I need to use? Th...

Hello! Has anyone been able to access the survey and bonus material for the Group Hug! session at LEAP? I was in the first session on Monday afternoon with Greg and I took a picture of the screen, but I can't get the link to work. What I have is: https://goo.gl/OSwlCV I believe they had multiple...

Is there a way to assign a team instead of an individual user in the Proofing module? We are introducing a Creative Governance into our process and we would like to assign the governance team to whatever proofs need to be reviewed for that week. We're looking at creating automated proof workflows, b...

Hello everyone! I have a question regarding the "Set new project status to.." preference: is it possible to have different default statuses for different groups? Currently we have 2 groups opening new projects and one group wants to have a custom status called "Governance" used as their default an...