We have certain lines of business that are in control of HTML markup content within emails. These are currently being handled via an API call to Responsys which uses the markup in the content of the email.We are moving this functionality over to AEP/AJO.So the HTML Markup will be sent to Customer Pr...

We will be receiving HTML Markup to Customer Profiles and need to use this markup within the email content of an AJO Journey and have it interpreted as HTML.For example - Customer Profile field: htmlFragment = <div class="blue"><p id="gos-1">Click for Special Offer</p></div>My questions are1. When c...

Yes Streaming API.It is currently only a single dataset.Dataset is enabled for profile.It is event data. But since the event data contains an ID and triggers the creation of the profile, it also causes the creation of an Identity Map attribute on the profiles. For example the event comes through wit...

We are looking to set a TTL for Customer Profiles within a specific Namespace. For example we want all profiles created within our SecondaryCustomerID namespace to be deleted 30 days after creation. I don't know if this detail is important, but these Customer Profiles are created using a Streaming E...

We have a streaming event landing on Customer Profiles in AEP that triggers their entry into a journey that sends them an email. We need to capture failed email delivery status along with details from the streaming event and export this data off platform. Basically:1. Streaming event that contains f...

This is using the Email action in an AJO Journey

Our Customer Profiles contain an Account array. This array contains data for multiple accounts per Customer Profile. It contains fields such as Product Type, Balance, Product Code, Account Number, Account Last 4 Digits etc. We have a few use cases that require accessing the data within this array fo...

Thank you for the quick reply, I really appreciate it! Yes Prospect Audience is what I was referring to. If our goal is to send emails to prospects:1. We cannot do this via and AJO Journey2. We cannot do this via AEP Campaign Is our only option for Prospect Profiles to activate them to a Destination...

I am trying to understand how to activate on Prospects within AJO. I have a Prospect Namespace created, Prospect Profiles created, and an Audience that includes those profiles. I assumed that I could just create a journey and use a 'Read Audience' step just like I would for a Customer Profile Audien...

I am attempting to exclude profiles from re-entering an audience once they have already been in the audience. In other words, I want to stop any profiles that have been in a specific audience from entering that audience again. What is the best way to accomplish this? I have listed a couple of things...