Using HTML Markup from Customer Profile within AJO Journey Email Content

[MichaelBailey]

We will be receiving HTML Markup to Customer Profiles and need to use this markup within the email content of an AJO Journey and have it interpreted as HTML.

For example - Customer Profile field: htmlFragment = <div class="blue"><p id="gos-1">Click for Special Offer</p></div>

My questions are

1. When creating the schema are there any considerations? For example, is setting up the field as type String our best option?

2. How do we use this within our email content in order to have it interpreted as HTML Markup?

Thanks for taking a look, happy to answer any questions!

[SatheeskannaK]

@MichaelBailey I don't think HTML markup in the profile field will be seen as actual HTML. In the email designer, it’ll just be treated as a personalization element. Can you share more about why you want HTML markup there? What specific use case you're trying to achieve?