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January 22, 2024
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How to stop profiles from re-entering an audience using Audience Rules?

  • January 22, 2024
  • 1 reply
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I am attempting to exclude profiles from re-entering an audience once they have already been in the audience. In other words, I want to stop any profiles that have been in a specific audience from entering that audience again.

 

What is the best way to accomplish this? I have listed a couple of things that I have tried below.

 

Thanks for taking a look - appreciate any ideas/thoughts!

 

Identical Second Segment

One solution would be to make an identical segment and use a Last Qual rule that targets the second segment.

 

Segment Rule that Targets Self

In the past I thought that I could use a 'Last Qualification' rule and have the audience rule target said audience.

(eg A rule in 'ABC Audience' of Exclude Segment Membership of ['ABC Audience' ID] Last Qualification time exists) - (See attached image)

 

When I create a rule like this, I now get an error, so this no longer seems to be an option:

"Circular dependency detected among segment definition entities. Remove circular dependency and try again." (See attached image)

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Best answer by Kumar29917170hcyp

Hi @michaelbailey ,

You can use Status under the Segment Membership attribute and select- "Entity is entering the segment" which means the Profile was "realized", use this as an Include condition

or

select- "Entity continues to be in the segment"  and use this as an Exclude condition:

 

Regards,

Kumar Saurabh

1 reply

Kumar29917170hcypAdobe EmployeeAccepted solution
Adobe Employee
March 11, 2024

Hi @michaelbailey ,

You can use Status under the Segment Membership attribute and select- "Entity is entering the segment" which means the Profile was "realized", use this as an Include condition

or

select- "Entity continues to be in the segment"  and use this as an Exclude condition:

 

Regards,

Kumar Saurabh