User Profile

In Adobe Campaign, reports of events such as opens and unique clicks can be broken down by an Hour dimension, showing the number of those events in a particular hour on a given day. When this same information is viewed through Analytics, it is appearing as if all or nearly all of the events occur at noon. For example, a report in Campaign could show that a message had 1000 opens at 9:00 AM, 1800 opens at 10:00 AM, 800 opens at 11:00 AM, and so on. Analytics will show that there are 3600 (or more...

Our institution would like to find out what times of day that messages from certain campaigns are most frequently opened. Are users mostly opening them in the morning, early afternoon, late afternoon, etc.?When building a report, there are Time dimensions for Day, Hour, Minute, Month, and Quarter. However, the Hour dimension is for the hour of a specific day (e.g. Nov 1, 2019 9:00 AM), not an hour of a general day (e.g. 9:00 AM - 9:59 AM).We would like a new dimension for Hour of Day that would ...

When you create a filter on a custom resource, in order to create a parameter, you have to start the process of adding a rule, check the Switch to Parameters checkbox, then select an existing parameter or define a new parameter by typing a name and clicking the plus sign. (Configuring filter definition)However, if you want to use a parameter in an expression entered in Advanced Mode, there is no place to create the parameter in the Advanced Mode dialog. You have to first create the filter condit...

We are planning to add filters to our Profile custom resource as a convenience to users. This will enable them to more easily build audiences with common elements, such as "alumni within X miles of the main campus".However, we would like to limit whether these filters are available to users based on their organizational unit. This would make it so users would see filters in the Shortcuts pane that are most appropriate to their department or role in our university. For instance, University Advanc...

We have a Subscription Center landing page in which users can subscribe to or unsubscribe from the various Services that we offer. We include a link to the Subscription Center in our mass e-mail messages to enable users to reach it without needing to bookmark the page.It would be helpful to be able to find out how many people unsubscribed from a Service after receiving a particular message. Right now it does not appear there is a way to do this because there is no connection between the Delivery...

There is no option to temporarily disable a typology rule, either in the definition of the typology rule itself or in the list of typology rules in a typology.It would be useful to be able to temporarily disable a typology rule to test scenarios or to remove restrictions on an ad hoc basis, such as for a single mailing, without having to build a new typology.Instead, it is necessary to remove the typology rule from the typology. In order to restore it, the typology rule has to be added back in. ...

It is possible to define additional search/filter fields for Profiles by adding them to the Filter Zone Composition in the Profile custom resource. These are useful because they enable you to find Profiles based on several fields, such as e-mail address, name, and alternate ID.When testing a Landing Page such as Subscription, you can select a profile to use for testing. However, the search/filter fields defined for the Profile custom resource are not made available; you can only perform a defaul...

It could be helpful for key users to be able to "tag" profiles with one or more tags - arbitrary strings - that could then be used for building audiences and populating queries. This would enable those users to collect the audiences they need without having our IT group add more fields to the Profile resource.For instance, we might need to send a communication to "power users" of several applications on a periodic basis about upgrades or downtimes. There is no yes/no flag on our Profile resource...

We have a request that whenever a message is sent using a particular template that a set of defined addresses will be automatically added to the recipients.The use case for this is when an e-mail goes out from our technology support group to end users, the members of the technology support staff should also receive that message so they are aware of its contents and can respond to incoming questions.It is possible to specify one audience for a delivery template but it does not appear to be possib...

We are developing a workflow in which some steps will only run if a custom option is set to True.When creating a custom option (Administration > Application Settings > Options), you can set the Data Type to Text, Integer, Floating Point, Date+Time, or Long Text. However, Boolean is not a possible Data Type for an Option.It would be helpful to have a Boolean as a possible Data Type for Options. This would allow for the definition of Yes/No or True/False options without needing to rely on a conven...

It is possible to create new Dimensions for use in Dynamic Reporting by adding Profile fields to a Sending Logs Extension; these added fields will then appear in the Dimensions area. Here is an example in which we extended the sending logs with our custom fields "Is Employee" and "Is Student"; these then became available as Dimensions.However, the only Segments available in Dynamic Reporting are by Age, and there is no way to create more Segments.It would be beneficial to allow for the creation ...

When editing the Load File step of a workflow, if you turn on the "Detect structure from a new file" option, then upload a new file, all of the columns on the Column Definition are reset to the Text data type and lengths of 255 characters.This is inconvenient when the new file structure is similar to the old file structure, perhaps different only in the additional of a couple of columns. All of the previous changes to data types, lengths, value mappings, etc. have to be recreated.If Campaign det...

The Transfer File step in a workflow can be configured to optionally delete a source file after transferring the file when the protocol is SFTP or Amazon S3.This option is not available when the protocol is "File(s) present on the Adobe Campaign server".If I am developing a new workflow or am troubleshooting an existing workflow, I may want to run the workflow on the same file several times. It is inconvenient to have to upload the file to the Campaign server each time I run the workflow because...

When defining the column definitions in a Load File step in a workflow, if you select Boolean for the Data Type, Campaign expects that the incoming data in the column will be either 1 or 0.If your source data uses a different convention for Boolean values, such as Y/N (yes/no) and T/F (true/false), then you must define these in Value Remapping. This can become cumbersome if you have many columns having the Boolean data type. It can also lead to errors since you have to many set these for each co...

It would be helpful to be able to add text boxes to workflows to contain comments from the workflow author.As workflows get more complex, these text boxes could be used to mark a set of related steps, give more information than can fit in the label for a step, and to provide special instructions to the viewer, such as conditions that must be fulfilled before running the workflow.The text box should be able to support different fonts, text sizes, colors, borders, etc.

It would be useful to allow admins and other privileged users to make small corrections of profiles and their related data without having to create workflows.For instance, consider the case of a profile that is not subscribed to a service but should be subscribed to it, and that there is no way for the corresponding user to subscribe to the service. Currently a workflow must be written to query for that profile and subscribe the profile to the service. It would be faster and easier for a privile...