@Neeharika_Shetty You could use create and manager offer API's to port them into another sandbox. Although this is not the most optimal method, consider having a look at it.

@srinivasadevar1 Sharing some of the documentation you can refer to on how to use offer decision on channels mentioned, In-app: https://experienceleague.adobe.com/en/docs/platform-learn/implement-mobile-sdk/experience-cloud/journey-optimizer/journey-optimizer-offers Web channel: https://experiencele...

@bhargavram Refer to this documentation link on how to reference a field that's defined as a map.

@Toml78 In addition to that sharing the documentation for AEP and the tutorial.

If you have followed all the steps, but it's still not working I would suggest opening a ticket with adobe support.

@Christian_AdalidFo Can you ensure you follow this documentation to setup this destination? Also, try deleting the destination account and recreate it from scratch to see if that error reappears.

Unless there's a way to identify you can't include a specific email address rather than to specify both addresses.

@trojan_horse If you can identify whether the customer is looking to report a technical issue/direct complaint very well you can use dynamic content for this purpose.

@YashPa2 You have a content experiment in AJO that you can use for the A/B test. Documentation: https://experienceleague.adobe.com/en/docs/journey-optimizer/using/content-management/content-experiment/content-experiment

@jm_11 It's not stored in any dataset in AJO. Instead, you should get the responses/response code for such API requests for those who are getting dropped and track them.