Role Based Emails In AJO

[trojan_horse]

Hi,

Is it possible to add role based email addresses in AJO when sending out emails? As an example, if there is any technical issues we want the user who recieves the email to report using the address abc@techissues.com and if there is direct complaints the user can report to abc@report.com

Thanks

[SatheeskannaK]

@trojan_horse If you can identify whether the customer is looking to report a technical issue/direct complaint very well you can use dynamic content for this purpose.

[trojan_horse]

@SatheeskannaK  If we cannot identify this, how do direct issues or complaints (regardless of it being technical or not) to a specific email address?

[SatheeskannaK]

Unless there's a way to identify you can't include a specific email address rather than to specify both addresses.