@NGD_762 The necessity of IP warming or implementing controlled throttling is not exclusive to large-scale promotional or broadcast campaigns; it can also be a critical factor for event-triggered email journeys, such as a Welcome email series. The decision ultimately hinges on the expected sending v...

@venkataak To capture multiple products added to a cart within the defined session time, you must modify the approach to use productListItem as an array. Otherwise, the current single-product add-to-cart event will be triggered each time a product is added, unnecessarily activating the customer jour...

@Michael_Soprano Yes. You need to have AEM DAM access to use any AEM assets in AJO. https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service/content/assets/overview

Hi @Silvio6, The limitation being observed requires a comprehensive solution that transcends platform-level technical fixes. Rather than implementing restrictive configurations at the Adobe Journey Optimizer (AJO) platform level—such as setting a maximum number of messages a specific subdomain can s...

@HardikJa3  1) Execution Metadata helper is part of the personalization helper function. It's used at the message (i.e. email) level.   2) Metadata is an event.. So we need to use in which audience ? Or can we use it in personalisation on email template ? - The helper function must be used in the em...

@Selliers these all depend on the email clients. There's no workaround to address this issue at the AJO side. Do you see this behavior in all the desktop clients?

Got it. It's all related to the engageable profiles metric.

@HardikJa3 The Execution Metadata helper function allows you to record extra details about the content delivered to a customer. For instance, when setting up dynamic content logic, you can define a key/value pair to track information such as the audience type or the specific content variant (e.g., c...

@KeironWratt AJO's recent release of the Execute Metadata helper function allows users to attach custom key-value pairs to the Profile Message Feedback Event Dataset. This enriches standard events (send, open, click, bounce) with runtime-specific data beyond profile attributes. Note that the Execute...

@trojanHorse12 You can't do anything; those are URL-encoded values that ensure that URLs remain valid and can be correctly interpreted by web browsers and servers.