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diksha_mishra
Community profile diksha_mishra Level 4
Service Leader eDAM
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Re: Is Hotjar compatible with AEM?
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diksha_mishra
- Adobe Experience Manager Assets
Can't find much info online, but here's an extensive guide for your reference: https://www.hotjar.com/blog/integrations/No harm in trying an integration with your local AEM instance.

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Re: Unable to upload assets in DAM (AEM Assets)
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diksha_mishra
- Adobe Experience Manager Assets
Please try the folloing:1. logging in with admin credentials.2. Trying the IP address instead of domain name.3. Alternatively, try using AEM Desktop app and see if the connection works for and you are able to upload assets.https://experienceleague.adobe.com/docs/experience-manager-desktop-app/using/install-upgrade.html?lang=en This will help get you closer to the real issue.

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Re: Publish AEM assets to a third party partner portal
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diksha_mishra
- Adobe Experience Manager Assets
OOTB AEM Author publishes assets and pages to AEM Publish instances.In order to achieve the same behavior for a third party tool, you will need to develop a custom solution (API/Java based development).There won't be much documentation on this, as it's a task related to Adobe/any other consulting team.

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AEM DAM Asset Language Copies- Binaryless updates
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- Adobe Experience Manager Assets
We have a large taxonomy containing around 13 languages. In order to save space, we have created asset language copies from en-us folder in all the other languages. They have the same dam:sha1 property (DAM metadata writeback workflow disabled to achieve binaryless copies of multi-lingual assets). Results of our POC below: DAM OperationAssetBinary (en-us)References (es-mx)UploadEn-us/Abc.jpgb20c343059a37015e5cc814f302de50f852fb9d1 Create ReferenceEs-mx/Abc.jpgb20c343059a37015e5cc814f302de50f852f...

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Re: Loading phone pictures directly into Assets
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- Adobe Experience Manager Assets
I did a quick test and it worked for me.The pre-requisite is to have your DAM domain publicly available so that the authors can access the URL from phone without a need of a VPN.Once they are able to access the instance, they can upload assets by directly clicking from camera. This will not impact their phone memory too. Let me know if you have any questions.

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Re: Asynchronous pdf loading
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- Adobe Experience Manager Assets
You might want to try using lazy loading. Described here: https://github.com/AdobeDocs/experience-manager-65.en/blob/master/help/forms/using/adaptive-forms-best-practices.md Also from the community: https://experienceleague.adobe.com/docs/experience-manager-65/forms/adaptive-forms-advanced-authoring/lazy-loading-adaptive-forms.html?lang=en#configuring-lazy-loading

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Re: Viewer Presets don't appear
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- Adobe Experience Manager Assets
In order to be able to utilize Scene7/Dynamic Media Viewers, you must have a DM configuration in place.This is a separate license that integrates with AEM and provides additional dynamic viewing capabilities to your images/videos.More info here: https://experienceleague.adobe.com/docs/experience-manager-64/assets/dynamic/managing-viewer-presets.html?lang=en#viewer-support-for-responsive-designed-web-pages

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Re: Can't save Carousel Set
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- Adobe Experience Manager Assets
Have you tried the following:1. Create a carousel set with multiple image.2. Use an existing preset and try to save the carousel set. Seems like a new user preset library isn't available in your case. You might want to try with a vanilla AEM instance and DM config.

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Re: Issue after build
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- Adobe Experience Manager Assets
It seems the primary type has changed from a file to a folder here. Please click on the folder and check the properties. You can modify the jcr:primaryType=sling:Folder to the correct primaryType by doing a comparison on local setup.Usual types can be:sling:OsgiConfig, dam:Asset etc. Also share the logs here which can help identify the issue further.

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Re: AEM assets and adobe creative cloud integration
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- Adobe Experience Manager Assets
I see this documentation was Last Updated: January 15, 2021, the next day when you posted the question here.Can you please check if the steps are helpful now?https://experienceleague.adobe.com/docs/experience-manager-65/administering/integration/configure-assets-cc-integration.html#add-a-new-configuration-to-marketing-cloud

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Re: Sharing assets
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- Adobe Experience Manager Assets
It depends on the requirement here.Are you trying to share assets internally with your organization authors? - You can simply share published Asset URLs.Or the need is to share assets externally? - You can use some portal like Asset Share Commons/Brand Portal (paid subscription).Are these public assets or they need some kind of authorization before they become downloadable? - You would need to implement authorization on the website to restrict/show assets to authorized users only.

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Re: Unable to process image
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- Adobe Experience Manager Assets
Can you please try the following steps:1. Look for any running workflow instances here: /libs/cq/workflow/admin/console/content/instances.html2. If there are any entries, terminate them.3. Try uploading the asset again.4. If the issue still persist, try disabling "Smart Tags" workflow from here: /libs/cq/workflow/admin/console/content/models.html

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Re: Asset names are being cut-off during upload
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- Adobe Experience Manager Assets
The reason why on the UI you have a character limit is to support SEO requirements, naming conventions, standard taxonomy practices for your assets. Imagine all the org users dumping garbage characters/assets in the system that can totally go unmanageable, hence some input validations are put in place.

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Re: Renaming Files and Folders in AEM Assets
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- Adobe Experience Manager Assets
Rename operations isn't straight forward in AEM.However, you can rename both node name and title by using Move operation, described here: https://helpx.adobe.com/experience-manager/how-to/move-rename-copy-assets.html

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Re: Do we need to pay for Smart crop additionally when we...
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Yes. This feature gets enabled when you integrate Dynamic Media (formerly Adobe Scene7) with AEM. You need to have an S7 login to use smart crop in AEM.

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Re: Dynamic Media - Original Image Dimension or aspect ratio
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- Adobe Experience Manager Assets
@srikanthp689160 this is discussed here: https://helpx.adobe.com/in/experience-manager/scene7/kb/base/images-not-appearing-is/illegal-image-size-error.html@Vikas_Bharti the documentation needs to be updated as we were following 4000x4000 limit as of now.

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Re: Versioning error in logs
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- Adobe Experience Manager Assets
If this error pertains to a specific asset in DAM, can you please check if the asset is in "Checked in" status. This happens when one user locks their asset/image in order to restrict editing by other users in AEM. You canverify this by following the steps here: https://docs.adobe.com/content/help/en/experience-manager-64/assets/managing/check-out-and-submit-assets.html

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Re: My images of thumbnails are skewed and overlap each o...
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- Adobe Experience Manager Assets
I hope you might have tried the following:1. New browser2. Incognito Window3. Clear Cache and CookiesIf yes, it's time to try these:Login via the AEM System Console http://host:port/system/console/slingjspClick on Recompile all JSPsAlternatively, Log via CRXDE LiteBrowse to /var/clientlibsDelete all contents under /var/clientlibs with the exception of rep:policyClick Save All.

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Re: CRX replication tab shows null
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- Adobe Experience Manager Assets
I misread the error message. This usually comes up during Adobe outage/maintenance. Please check: https://status.adobe.com/ Also, contact AEM Customer support to get clarity.

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Re: Bulk movement of asset gives internal server error.
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This usually comes up during Adobe outage/maintenance.Please check: https://status.adobe.com/ Also, contact AEM Customer support to get clarity.

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Re: CRX replication tab shows null
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- Adobe Experience Manager Assets
Are you logged in as admin user? Usually this error comes up during Adobe outage/maintenance.Can you try opening this:https:///etc/replication.html Please check: https://status.adobe.com/ Also, contact AEM Customer support to get clarity.

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Re: Lightroom or Capture One output directly to AEM Assets
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- Adobe Experience Manager Assets
You might want to try Adobe Asset Link. This provides a functionality to connect your local work in progress assets in Creative Cloud to AEM. https://docs.adobe.com/content/help/en/experience-manager-learn/assets/creative-workflows/adobe-asset-link.htmlMore info:https://helpx.adobe.com/enterprise/using/adobe-asset-link.html#:~:text=It%20connects%20Adobe%20Experience%20Manager,they%20are%20most%20familiar%20with. This will provide a direct output to AEM (the one you are looking for).

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Re: Is Desktop App 1.8 compatible with Mac OS 10.15.6?
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- Adobe Experience Manager Assets
@erinoxender Please try out the latest version of desktop app (2.0) from here: https://docs.adobe.com/content/help/en/experience-manager-desktop-app/using/release-notes.html#system-requirements-and-prerequisites-v2Compatible with Mac OS X 10.14 or newer, with the latest bug fixes. Thanks,Diksha

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Re: Could not edit dam asset workflow
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- Adobe Experience Manager Assets
Please login as an admin to be able to edit workflows. 

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Re: Header content is not loading in AEM publish instance...
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You need to remove editor mode as published page should be public and not in author mode. i.e. http://localhost:4503/content/we-retail/us/en.htmlTry out and let me know if it works. Thanks,Diksha

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AEM 6.5 MCP Tool
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I am trying to use MCP Tool (Managed Controlled Processes) setup by Adobe for us. For some reason, Renovator, Asset Folder Creator, Tag Creator doesn't do anything when I supply excel/CSV files.Below is a log of error received each time:07.07.2020 07:56:49.004 *ERROR* [pool-422-thread-1] com.adobe.acs.commons.fam.impl.TimedRunnable Task encountered an uncaught exceptionjava.lang.NoSuchMethodError: org.apache.poi.ss.usermodel.Cell.setCellType(I)Vat com.adobe.acs.commons.mcp.impl.processes.AssetFo...

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Re: What's the impact of DELETE on Brand Portal vs. Unpub...
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- Adobe Experience Manager Assets
@GFox Check this out: https://adobe-consulting-services.github.io/acs-aem-commons/features/bulk-workflow-manager/index.html . You need to select "Request for deactivation" from the workflow list.

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Re: What's the impact of DELETE on Brand Portal vs. Unpub...
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Directly deleting images from AEM/Dynamic Media/Brand Portal isn't recommended.You need to unpublish/deactivate the assets first and then delete them from the system.Reason: The assets if removed in published state, will still be cached for a specified TTL (~11hrs). This will bring inconsistencies to your website where the images are displayed (some images might disappear, some will still show up and no way to track and fix the behavior).I hope this answers your question.

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Re: SVG and GIF extensions are not rendering from dynamic...
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Here's what I received from Adobe S7 Support: "SVG is not supported for Dynamic Media delivery[0]. Though, from Scene7 standpoint the SVG support is limited. As Image Serving only recognizes static SVG content, any interactive content, animations or scripting are not supported via Image Serving. SVG will be rasterized to be served as a image instead. SOLUTION: Treat SVG as a static asset, like PDF or GIF. With that I mean, you have to serve it via content server using /is/content/. See example o...

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Re: How can i get the trail version of AEM?
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AEM is an enterprise level software and there is no free trial. You need to contact Adobe sales for information about how to get AEM license.https://www.adobe.com/request-consultation/experience-cloud.html Thanks,Diksha

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