Your achievements

0% to

Tip / to gain points, level up, and earn exciting badges like the new

Adobe Journey Optimizer

Join us on September 25th for a must-attend webinar featuring Adobe Experience Maker winner Anish Raul. Discover how leading enterprises are adopting AI into their workflows securely, responsibly, and at scale.

Register Now

SOLVED

Soft Bounce Reporting

Trying to find out if there is somewhere we can see soft bounces in journey reporting. The bounce reporting only shows hard bounces. Please let me know if this is possible and if so how to execute finding soft bounce reporting. Thanks for the support

319

1

1 Accepted Solution

Correct answer by

check the last 24 hours report in case your journey is less than 24 hours

If your journey is more than 24 hours, check the global (all time) report

with a workaround, you can play with freeform table

David

David Kangni

View solution in original post

302

0

Jump to reply

1 Reply

Correct answer by

check the last 24 hours report in case your journey is less than 24 hours

If your journey is more than 24 hours, check the global (all time) report

with a workaround, you can play with freeform table

David

David Kangni

303

0

Jump to reply

Related Conversations

Limits of AJO Report Builder Solved

Solved

295

0

4

PN Delivered but No Tracking Statistics (Clicks/CTR/Opens) in Report Solved

Solved

216

0

1

Reporting on "Variants" used in Content Personalization / CJA / AJO Solved

Solved

494

0

5

Difference Between Action Overview and Sending Statistics in Report Solved

Solved

258

0

1

Amounts of email drop into "Bounces for outbound channels(AJO)" category on my email journey Solved

Solved

538

0

4