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SOLVED

Soft Bounce Reporting

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Level 1

Trying to find out if there is somewhere we can see soft bounces in journey reporting. The bounce reporting only shows hard bounces. Please let me know if this is possible and if so how to execute finding soft bounce reporting. Thanks for the support

1 Accepted Solution

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Correct answer by
Community Advisor

@GraemeBi 

check the last 24 hours report in case your journey is less than 24 hours

DavidKangni_0-1740526543381.png

 

If your journey is more than 24 hours, check the global (all time) report

 

DavidKangni_1-1740526890336.png

 

with a workaround, you can play with freeform table

 

DavidKangni_2-1740526993303.png

 

David



David Kangni

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1 Reply

Avatar

Correct answer by
Community Advisor

@GraemeBi 

check the last 24 hours report in case your journey is less than 24 hours

DavidKangni_0-1740526543381.png

 

If your journey is more than 24 hours, check the global (all time) report

 

DavidKangni_1-1740526890336.png

 

with a workaround, you can play with freeform table

 

DavidKangni_2-1740526993303.png

 

David



David Kangni