Your achievements

0% to

Tip / to gain points, level up, and earn exciting badges like the new

Adobe Journey Optimizer

Never miss an update of the Adobe Journey Optimizer Community Lens! Subscribe now to get the latest updates, insights, and highlights delivered straight to your inbox every time a new edition drops.

Subscribe Here

SOLVED

Soft Bounce Reporting

Trying to find out if there is somewhere we can see soft bounces in journey reporting. The bounce reporting only shows hard bounces. Please let me know if this is possible and if so how to execute finding soft bounce reporting. Thanks for the support

397

1

1 Accepted Solution

Correct answer by

check the last 24 hours report in case your journey is less than 24 hours

If your journey is more than 24 hours, check the global (all time) report

with a workaround, you can play with freeform table

David

David Kangni

View solution in original post

380

0

Jump to reply

1 Reply

Correct answer by

check the last 24 hours report in case your journey is less than 24 hours

If your journey is more than 24 hours, check the global (all time) report

with a workaround, you can play with freeform table

David

David Kangni

381

0

Jump to reply

Related Conversations

How to create a journey audience segment, use that segment to determine email dynamic content, and report on that segment in the send logs reporting? Solved

Solved

271

0

2

Reporting of Content Experiment Email Variants Solved

Solved

214

0

1

AJO- Automate email delivery/bounce/failure reports Solved

Solved

270

0

1

AJO reporting datasets Solved

Solved

212

0

1

How to Track and report dynamic content delivery in Email journey Solved

Solved

539

0

4