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SOLVED

Issue with ability to copy audiences?

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Level 3

AJO - Audiences cannot be Copied - Screenshot 2024-05-06 095639.jpg

 

Anyone have this issue with an audience not being able to be copied?   Is this a UI issue or system issue?  Anyone find a way around it?

1 Accepted Solution

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Correct answer by
Employee Advisor

@Caveman77 I have the issue but it is likely the audiences are not fully loaded (you may see a spinning wheel in the breakdown column). Once they are loaded, the 'copy' function becomes available.

A bit slow though I have to say

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6 Replies

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Correct answer by
Employee Advisor

@Caveman77 I have the issue but it is likely the audiences are not fully loaded (you may see a spinning wheel in the breakdown column). Once they are loaded, the 'copy' function becomes available.

A bit slow though I have to say

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Community Advisor

@Tof_Jossic You're correct. Also, If the breakdown summary is not accessible to certain audiences, the copy option will not be visible. This typically occurs with newly created audiences.

Thanks, Sathees

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Level 3

These audience were built last Week, so they should have run for at least 3-5 days

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Community Advisor

Can you try to open the audience and save it again to see if that makes any difference?

Thanks, Sathees

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Community Advisor

@Caveman77 

Is the audience created via API?