Adobe Journey Optimizer

Alex_JavierCa · 8/22/25

I'm trying to send a marketing campaign via API, but I'm getting the following error: There is already a batch execution in progress , please try again after sometime.

SatheeskannaK · 8/27/25

That's weird. Just a thought, have you tried the same thing in a different sandbox? If the problem persists, I recommend opening an Adobe support ticket to investigate the issue.

Thanks, Sathees

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SatheeskannaK · 8/22/25

@Alex_JavierCa Looking at the error, was there a request already submitted? Check the AJO campaign to see if any batch request already in process.

Thanks, Sathees

Alex_JavierCa · 8/27/25

I have deleted all campaigns and created a new one and tried to send it however i sitll get the same error

SatheeskannaK · 8/27/25

That's weird. Just a thought, have you tried the same thing in a different sandbox? If the problem persists, I recommend opening an Adobe support ticket to investigate the issue.

Thanks, Sathees

Sukrity_Wadhwa · 9/8/25

Hi @Alex_JavierCa,

Since there hasn’t been any recent activity on this thread, and as @SatheeskannaK suggested, reaching out to Adobe Support would be the best next step if the issue persists. We’ll go ahead and close this question for now.

If you have any updates or related questions, feel free to start a new thread or request to reopen this one. We’d be happy to take another look.

Thanks!