Expand my Community achievements bar.

Join us for the Community Q&A Coffee Break on May 2nd at 8 am PT with Adobe Journey Optimizer experts Robert Calangiu, Brent Kostak & Sandra Hausmann.
SOLVED

Dynamically Populate the Sender Email address?

Avatar

Level 2

We are migrating to AJO from another Enterprise solution.   Our current email solution allows us to create a rule to dynamically populate the Sender Name, Email Address and Replay address.  This allows the recipient to see the email as being sent from their specific rep in order to build the 1:1 relationship.

 

In AJO, is there a way to dynamically populate this? Currently all we see is the ability to create email channel presents.  This means in a journey we would need to clone the email multiple times and map to each preset.  This does not scale. Can anyone suggest a solution?

1 Accepted Solution

Avatar

Correct answer by
Employee Advisor

Hi @Caveman77  - today, in a Journey you can override the Email execution address field. By doing so you can change which profile field is used for the email address or write an expression to dynamically change the address.

Ivan_Mironchuk_0-1689105093614.png

 

We are actively working on features that will make it easier to override multiple header values. 

 

 

View solution in original post

1 Reply

Avatar

Correct answer by
Employee Advisor

Hi @Caveman77  - today, in a Journey you can override the Email execution address field. By doing so you can change which profile field is used for the email address or write an expression to dynamically change the address.

Ivan_Mironchuk_0-1689105093614.png

 

We are actively working on features that will make it easier to override multiple header values.