report on offers displayed to a user of how many users saw the offer on a given page | Community
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Level 2
November 7, 2024
Question

report on offers displayed to a user of how many users saw the offer on a given page

  • November 7, 2024
  • 1 reply
  • 445 views

Hi,
we are trying offer decision management to deliver offers in both web and mobile app.

we are able to get offer propositions by passing decisionscope to the sendEvent.

Once offers displayed we are calling "decisioning.propositionDisplay" event.
how does the stitching happens if we don't pass identity or page details in the below sendevent?
where can we see proposition event fired and where cab we see offer decision report?

alloy("sendEvent", {
"xdm": {
"eventType": "decisioning.propositionDisplay",
"_experience": {
"decisioning": {
"propositions": [{
"id": propositions[0].id,
"scope": propositions[0].scope,
"scopeDetails": propositions[0].scopeDetails
}],
"propositionEventType": {
"display": 1
}
}
}
}
});

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1 reply

Level 2
November 17, 2024

Hi @srinivasadevar1 ,

 

To collect and track the offers sent through the ODE Decision event, follow these steps:

  1. Create an event schema.
  2. Add the field group: Experience Event - Proposition Interactions.
  3. Create a dataset for the schema created in Step 1.
  4. Configure data collection, ensuring you pass the user identity via the identityMap or identity attribute.

You can validate the data by running queries on the dataset or by checking the corresponding profile in the Profile UI and viewing the Events section. If you have Customer Journey Analytics (CJA), both ODE decision events and custom schemas can be connected to CJA, allowing you to view detailed reports on the CJA dashboard.

 

link: https://experienceleague.adobe.com/en/docs/journey-optimizer/using/decisioning/offer-decisioning/collect-event-data/data-collection

 

Thanks,

Sharath