Expand my Community achievements bar.

Join us on September 25th for a must-attend webinar featuring Adobe Experience Maker winner Anish Raul. Discover how leading enterprises are adopting AI into their workflows securely, responsibly, and at scale.
SOLVED

AEM Content Fragments - Did you need to do something special to get the Fragments recognized in by AEM CF selector in AJO?

Avatar

Level 4

We followed the documentation in experience league to tag the AEM Content Fragments that we want to appear in AJO, however we cannot see them in the AJO CF selector.

 

Reaching out to this community to see if you have successfully created AND if there was an additional step you did to connect the environments. 

 

We followed this documentation:

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/content-management/combine/aem-fr...

 

Do you have this working in your environments?

Topics

Topics help categorize Community content and increase your ability to discover relevant content.

1 Accepted Solution

Avatar

Correct answer by
Level 4

Ours has now started to work without us or Adobe Support making a change.  The Tags have been in place for a few days, so I wonder if there was a delay.   Did yours work instantaneously once the tags were set up or did you need to logout and log back in? 

View solution in original post

11 Replies

Avatar

Level 2

Hi All / @Caveman77,

I am also facing the same issue with out AEM vs AJO integration on AEM content fragments.

We also added the tags in the AEM as mentioned in the Adobe documentations here: https://experienceleague.adobe.com/en/docs/journey-optimizer/using/content-management/combine/aem-fr... using the same format but it seems that AEM Content fragment is not visible in AJO email personalization.

mohitkhare123_0-1749628157090.pngmohitkhare123_1-1749628171812.pngmohitkhare123_2-1749628181987.png

Has anyone also faced the same issue. Is this feature still under construction or is there something wrong that we are doing following the steps.

 

Some help by anyone would be appreciated.

Avatar

Community Advisor

@Caveman77 @mohit_khare This feature was just released late last month. Right now, your best option is to contact Adobe support and find out why it’s not working as expected.

Thanks, Sathees

Avatar

Employee Advisor

I am also having the same problem. My AEM Cloud instance is update to the latest release and still I do not see any CF in my AJO campaign

Avatar

Level 4

I have a ticket open with Adobe Support, I will advise if there is a settings solution once we hear back.

Avatar

Employee Advisor

The document says you need to tag the fragment in a specific format. That is working, but I am also seeing fragments which do not have that specific tag

  1. Ensure the ID adheres to the following syntax: ajo-enabled:{AJO-OrgId}/{AJO-SandboxName}.

Also, when you update the CF, the change is not reflected in the AJO campaign

 

Avatar

Level 2

Hi @workflowuser,

I have the tags craeated in AEM like you see in the screen shot above but its still not showing up in AJO Email 

 

Avatar

Employee Advisor

. It seems to work even without the tags. Search for CF in modified or published state in the personalization editor

 

Avatar

Level 4

Works for me. It may not be relevant, but I have respected the capital letters when creating the tag in AEM.

 

maggod_0-1749827840656.png

 

Avatar

Correct answer by
Level 4

Ours has now started to work without us or Adobe Support making a change.  The Tags have been in place for a few days, so I wonder if there was a delay.   Did yours work instantaneously once the tags were set up or did you need to logout and log back in? 

Avatar

Level 4

when I tried very first time on May 27th there was a bug in the integration. Nothing was shown in AJO due to a wrong/hard wired orgid. This is fixed meanwhile.

Avatar

Level 2

Hi @maggod@Caveman77@workflowuser@SatheeskannaK,

Even for me the AEM CF was not visible for 3-4 days but now its visible in AJO email personalization; but i can see all the CF not only the one that I tagged in AEM.

I will test for for some more day and post my observations  here.

Thanks for you help all