Community Topics

Hi everyone, I am trying to set up an email notification for a specific task. I've created the notification and assigned it to a task in a test project, but the assigned user is not receiving any emails. The notification is supposed to be sent as a reminder 3 days before the task is due. Has anyone ...

I am saying lot of UI changes, the placement of options as tabs, in Workfront.I am able to see one screen and my colleague is seeing different screen(Edit Dashboard). Not sure, why is this happening?

I feel like I've looked into this before, but can't find my thread on it so asking the question fresh. Does anyone know how to control who pulls into the list of users when you go to @ mention someone in the updates section of a project/task/issue/etc. The problem we are facing today is as an Ad Age...

Is there a way within a Task, that is within a Project, that a Person, Role or Team can get notified (via email) when someone approves a document using the document approval process? Looking to not have to @Target someone within the Updates section and make our process a little more streamlined. Tha...

I have one user who constantly adds his updates to his initial request instead of the project. I explained to him that we need him to post his updates in the project updates, and gave him a tutorial on how to do that. Today he sent screen shots showing me he can't access the project updates, and so ...

We are currently reviewing our Tracked Custom Fields as part of an audit. One thing that would make this much easier is to see which Custom Forms these Tracked Custom Fields appear on. There's no options for views or filters on the "Interface - Update Feeds" and there doesn't seem to be any filterin...

A simple question but I can't seem to find the right resource for this. How can I send a notification to specific people or a group of people in a specific Team when a Request is submitted?

I am asked to implement custom reminder notifications to send to the Task owner/Project owner when the task is due in few days and also when its overdue for few days. Can someone help me how to achieve this requirement?

We are switching our projects over to Planning and assigning users to tasks, to prevent email notifications to users about the assignments. Sometimes the project manager accidentally assigns a task to someone from another dept, who can't and shouldn't access the project. Workfront sends an email abo...

Hi all,New to Fusion and looking to set up a scenario where when a Project's Status is changed to ______ (custom status), an update/notification is sent to a specific user on our team to begin a process. Any help/direction would be hugely appreciated as I am figuring a lot of this out on my own. Tha...

When I try to open and close a document uploaded by someone else in a project, Workfornt is sending notifications to the shared team/individuals that I have changed/uploaded that document. This is giving misconception to the workfront users that I am doing some irrelevant stuff other than my role.Is...

Hi there! Ever since we got into Workfront (2020) we've had a mystery to solve. Sometimes when we get a notification that we have a proof to review it has a "view details" button that links back to the project/issue and other times it does not. We can't seem to figure out why it is only there in cer...