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Contributor can't see Project Updates

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Level 2

I have one user who constantly adds his updates to his initial request instead of the project. I explained to him that we need him to post his updates in the project updates, and gave him a tutorial on how to do that.

 

Today he sent screen shots showing me he can't access the project updates, and so far I haven't been able to figure out why. He's got Contributor access, and I always grant project access to requesters when I convert them.

 

Is this something affected by the new licenses?

 

Am I overlooking something?

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