I would have sworn I'd applied it to him, but when I double-checked, this fixed it! Thank you so much!

He can't see the "updates" in the left rail. Hoping this would fix it, I created a new layout template including the "updates" and assigned it to him, but he still isn't seeing it. He can only see "metrics" and "project details" and nothing else. I've tried having him log out, deactivating him, reac...

I have one user who constantly adds his updates to his initial request instead of the project. I explained to him that we need him to post his updates in the project updates, and gave him a tutorial on how to do that. Today he sent screen shots showing me he can't access the project updates, and so ...

I have one user who constantly adds his updates to his initial request instead of the project. I would love for closing updates on the request to be an option!

THIS! How is this the only post I can find on this issue. I have a user who can't access the Project Updates, and so he constantly uses the Issues Updates (which he can access), and unless I remember to check those, I never see it!

I just came looking for this and found it's been requested time and again, with no apparent movement. Consider this another request for the ability to automatically tag everyone on a project in the updates.

Just an update for anyone experiencing this problem: My two colleagues who were having this trouble solved it by updating their Chrome browser. Just switching to other browsers didn't solve the problem, which is confusing, but I'm not going to argue with results!

Thanks, I'll give that a try! The action that triggers the error message is clicking on literally ANY project and trying to view the tasks. 

My two team members are still experiencing this issue. Workfront support says they can't replicate the problem. I'm going on vacation starting tomorrow, so my boss (who is one of the people experiencing the issue) is currently unable to cover my work until she gets access back. It's incredibly frust...

Not the OP, but also having this problem: my team members are using Chrome and getting the error. When they tried Firefox, it was completely unable to load the Workfront instance.