Email Notification while Project is in Planning

[AlvinaLa1]

We are switching our projects over to Planning and assigning users to tasks, to prevent email notifications to users about the assignments. Sometimes the project manager accidentally assigns a task to someone from another dept, who can't and shouldn't access the project. Workfront sends an email about needing access: "So-and-so needs to view this project. Grant View Access."

Why is there an email requesting access if the project is in Planning, and can that be turned off or changed?

[skyehansen]

The access email is triggered when So-and-so tries and fails to access the project.

Ask So-and-so, how they are finding out about the project (how they are getting a link to click on. If it's because they got a notification, find out which one, and trace it back to your list of email notifications to find out how it is being triggered).