Top KCS Articles for May 2025, Curated For Your AEP Troubleshooting Pleasure!

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Dear AEP Community,

Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Experience Platform.

That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for May 2025, designed to help you resolve common challenges swiftly and effectively.

Our Top KCS Articles are your shortcut to:

• Quickly identifying and resolving recurring issues.
• Accessing expert insights and best practices for AEP.
• Streamlining your troubleshooting process for maximum productivity.
• Empowering yourself with the knowledge to tackle any AEP-related problem head-on.

Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?

Let us help you save time so you can focus on what truly matters – creating highly personalized digital experiences with AEP.

Start supercharging your problem-solving skills today by exploring our Top KCS Articles! 

Take a look:

1. Resolving 400 BAD_REQUEST activation errors for Eloqua Destinations in Adobe Experience Platform – Learn how to solve the issue when a 400 BAD_REQUEST error occurs when activating audiences from Adobe Experience Platform (AEP) to Oracle Eloqua API-based destinations.
2. Inability to split audiences using Compose Audience in Adobe Experience Platform Segment Builder  – Learn how to solve the issue when an audience split doesn’t populate into two equal parts using Compose Audience in Adobe Experience Platform Segment Builder.
3. Adobe Journey Optimizer: Expression lost during creation of new journey version – Learn how to solve the issue when creating a new version of an existing journey in Adobe Journey Optimizer (AJO), expressions within specific steps are lost, resulting in an error message.
4. AEP: low audience volumes on TikTok destination despite high activation rate  – Learn about the solution to the issue when TikTok destination in Adobe Experience Platform (AEP) reports lower audience volumes despite a high activation rate (~99%).
5. Resolve dataset export issues in Adobe Experience Platform – Learn about the solution when dataset export issues in Adobe Experience Platform occur due to limitations with API-created datasets.
6. Resolve batch ingestion failure and duplicate ingestion in Adobe Experience Platform – Learn about the solution to the issue where batch ingestion in Adobe Experience Platform fails while creating a duplicate ingestion.
7. Snowflake connector authentication failure in Adobe Experience Platform  – Learn about the solution to the issue when authentication failures in Adobe Experience Platform (AEP) and Snowflake stem from private key formatting or configuration issues.

Happy Troubleshooting!