Top KCS Articles for August 2025, Curated For Your AEP Troubleshooting Pleasure!

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Dear AEP Community,

Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Experience Platform.

That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for August 2025, designed to help you resolve common challenges swiftly and effectively.

Our Top KCS Articles are your shortcut to:

• Quickly identifying and resolving recurring issues.
• Accessing expert insights and best practices for AEP.
• Streamlining your troubleshooting process for maximum productivity.
• Empowering yourself with the knowledge to tackle any AEP-related problem head-on.

Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?

Let us help you save time so you can focus on what truly matters – creating highly personalized digital experiences with AEP.

Start supercharging your problem-solving skills today by exploring our Top KCS Articles! 

Take a look:

1. Case sensitivity issues in audience creation on Adobe Experience Platform UI – Learn about the solution to the issue when audience names are case-sensitive, so that NAME_1 and name_1 are treated as separate audiences.
2. Adobe Experience Platform: Lookalike Audiences not syncing with Google Ad Manager – Learn about the solution to the issue when you try to activate a Lookalike Audience from Adobe Experience Platform (AEP) to Google Ad Manager (GAM), the audience appears in GAM, but stays empty and doesn’t function.
3. UPS job fails due to record size exceeding ingestion limits in AEP – Learn about the solution to the issue when UPS batch ingestion in AEP fails when records exceed size limits.
4. Real-Time Customer Data Platform: Missing Profile Fragment Counts in Profile-Enabled Datasets – Learn about the solution to the issue when the columns, New profile fragments and Existing profile fragments, may appear empty when viewing batches for a profile-enabled dataset in Real-Time Customer Data Platform.

Happy Troubleshooting!