AEM Forms - OutputServiceException: AEM_OUT_001_003

[tanmaysingh]

Hi Folks, 

We have recently deployed the package on our Author and Publish servers. I am receiving the response for the endpoint URL on Author but we are seeing the error when I hit the publish server end point URL via postman. 

It's related to AEM Forms output service. Please look at the logs below. I saw some community answers similar to this which is pointing to the configuration but can anyone point me to be right configuration. 

14.09.2021 16:00:45.747 *ERROR* [19.3.96.146 [1631649644616] POST /bin/endpointURL] com.abcd.ssd.service.impl.DorCreationServiceImpl Exception occured while creating DOR
com.adobe.fd.output.internal.exception.OutputServiceException: AEM_OUT_001_003:Unexpected Exception: AEM_OUT_001_003:Unexpected Exception: Connection to failed service.
at com.adobe.fd.output.impl.OutputServiceImpl.generatePDFOutput(OutputServiceImpl.java:110) [com.adobe.livecycle.adobe-lc-forms-bedrock-connector:8.0.148]
at com.abcd.ssd.service.impl.DorCreationServiceImpl.generatePDF(DorCreationServiceImpl.java:64) [com.abcd.cms.abcd-ssd:0.0.1.SNAPSHOT]
at com.abcd.ssd.util.CommonUtil.getPDFBase64String(CommonUtil.java:241) [com.abcd.cms.abcd-ssd:0.0.1.SNAPSHOT]
at com.abcd.ssd.servlet.PDFPreview.pdfPreviewAction(PDFPreview.java:170) [com.abcd.cms.abcd-ssd:0.0.1.SNAPSHOT]
at com.abcd.ssd.servlet.PDFPreview.doPost(PDFPreview.java:122) [com.abcd.cms.abcd-ssd:0.0.1.SNAPSHOT]
at org.apache.sling.api.servlets.SlingAllMethodsServlet.mayService(SlingAllMethodsServlet.java:146) [org.apache.sling.api:2.22.0]
at org.apache.sling.api.servlets.SlingSafeMethodsServlet.service(SlingSafeMethodsServlet.java:342) [org.apache.sling.api:2.22.0]
at org.apache.sling.api.servlets.SlingSafeMethodsServlet.service(SlingSafeMethodsServlet.java:374) [org.apache.sling.api:2.22.0]
at org.apache.sling.engine.impl.request.RequestData.service(RequestData.java:552) [org.apache.sling.engine:2.7.2]
at org.apache.sling.engine.impl.filter.SlingComponentFilterChain.render(SlingComponentFilterChain.java:44) [org.apache.sling.engine:2.7.2]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:82) [org.apache.sling.engine:2.7.2]
at com.day.cq.wcm.core.impl.WCMDebugFilter.doFilter(WCMDebugFilter.java:138) [com.day.cq.wcm.cq-wcm-core:5.12.158]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2]
at com.day.cq.wcm.core.impl.WCMComponentFilter.filterRootInclude(WCMComponentFilter.java:375) [com.day.cq.wcm.cq-wcm-core:5.12.158]
at com.day.cq.wcm.core.impl.WCMComponentFilter.doFilter(WCMComponentFilter.java:190) [com.day.cq.wcm.cq-wcm-core:5.12.158]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2]
at com.day.cq.wcm.core.impl.page.PageLockFilter.doFilter(PageLockFilter.java:91) [com.day.cq.wcm.cq-wcm-core:5.12.158]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2]
at com.day.cq.personalization.impl.TargetComponentFilter.doFilter(TargetComponentFilter.java:94) [com.day.cq.cq-personalization:5.12.44]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2]
at org.apache.sling.engine.impl.SlingRequestProcessorImpl.processComponent(SlingRequestProcessorImpl.java:283) [org.apache.sling.engine:2.7.2]
at org.apache.sling.engine.impl.filter.RequestSlingFilterChain.render(RequestSlingFilterChain.java:49) [org.apache.sling.engine:2.7.2]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:82) [org.apache.sling.engine:2.7.2]
at com.adobe.granite.requests.logging.impl.RequestLoggerImpl.doFilter(RequestLoggerImpl.java:121) [com.adobe.granite.requests.logging:1.0.20]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.2]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.2]
at com.adobe.cq.social.ugcbase.security.impl.SaferSlingPostServlet.doFilter(SaferSlingPostServlet.java:126) [com.adobe.cq.social.cq-social-ugcbase-impl:2.5.2]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.2]
at com.day.cq.dam.core.impl.assetlinkshare.AdhocAssetShareAuthHandler.doFilter(AdhocAssetShareAuthHandler.java:434) [com.day.cq.dam.cq-dam-core:5.12.290]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.2]
at com.day.cq.dam.core.impl.servlet.ActivityRecordHandler.doFilter(ActivityRecordHandler.java:141) [com.day.cq.dam.cq-dam-core:5.12.290]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2]
at com.adobe.granite.rest.impl.servlet.ApiResourceFilter.doFilter(ApiResourceFilter.java:70) [com.adobe.granite.rest.api:1.1.16.CQ650-B0005]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2]
at com.adobe.granite.rest.assets.impl.AssetContentDispositionFilter.doFilter(AssetContentDispositionFilter.java:96) [com.adobe.granite.rest.assets:1.0.58]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2]
at com.day.cq.wcm.core.impl.AuthoringUIModeServiceImpl.doFilter(AuthoringUIModeServiceImpl.java:297) [com.day.cq.wcm.cq-wcm-core:5.12.158]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2]
at com.day.cq.wcm.mobile.core.impl.redirect.RedirectFilter.doFilter(RedirectFilter.java:248) [com.day.cq.wcm.cq-wcm-mobile-core:5.11.10]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.2]
at com.adobe.livecycle.content.appcontext.impl.AppContextFilter.doFilter(AppContextFilter.java:69) [com.adobe.livecycle.content.core-bundle:6.0.38]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2]
at org.apache.sling.engine.impl.debug.RequestProgressTrackerLogFilter.doFilter(RequestProgressTrackerLogFilter.java:110) [org.apache.sling.engine:2.7.2]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2]
at com.adobe.livecycle.dsc.clientsdk.internal.ResourceResolverHolderFilter.doFilter(ResourceResolverHolderFilter.java:37) [com.adobe.livecycle.dsc.clientsdk:3.0.4]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2]
at com.adobe.cq.social.commons.cors.CORSAuthenticationFilter.doFilter(CORSAuthenticationFilter.java:91) [com.adobe.cq.social.cq-social-commons:1.10.81]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2]
at com.adobe.granite.optout.impl.OptOutFilter.doFilter(OptOutFilter.java:76) [com.adobe.granite.optout:1.0.0]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2]
at com.day.cq.wcm.foundation.forms.FormsHandlingServletHelper.handleFilter(FormsHandlingServletHelper.java:226) [com.day.cq.wcm.cq-wcm-foundation:5.12.32]
at com.day.cq.wcm.foundation.forms.impl.FormsHandlingServlet.doFilter(FormsHandlingServlet.java:138) [com.day.cq.wcm.cq-wcm-foundation:5.12.32]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2]
at com.adobe.fd.core.security.internal.CurrentUserServiceImpl.doFilter(CurrentUserServiceImpl.java:114) [adobe-aemfd-core-security:3.0.66]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2]
at com.day.cq.wcm.core.impl.WCMRequestFilter.doFilter(WCMRequestFilter.java:90) [com.day.cq.wcm.cq-wcm-core:5.12.158]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2]
at org.apache.sling.rewriter.impl.RewriterFilter.doFilter(RewriterFilter.java:87) [org.apache.sling.rewriter:1.2.2]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2]
at com.adobe.granite.httpcache.impl.InnerCacheFilter.doFilter(InnerCacheFilter.java:81) [com.adobe.granite.httpcache.core:1.0.8]
at com.adobe.granite.httpcache.impl.InnerCacheFilter.doFilter(InnerCacheFilter.java:60) [com.adobe.granite.httpcache.core:1.0.8]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2]
at org.apache.sling.i18n.impl.I18NFilter.doFilter(I18NFilter.java:131) [org.apache.sling.i18n:2.5.14]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2]
at com.adobe.granite.csrf.impl.CSRFFilter.doFilter(CSRFFilter.java:217) [com.adobe.granite.csrf:1.0.20.CQ650-B0002]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2]
at org.apache.sling.security.impl.ContentDispositionFilter.doFilter(ContentDispositionFilter.java:152) [org.apache.sling.security:1.1.16]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2]
at com.adobe.granite.resourceresolverhelper.impl.ResourceResolverHelperImpl.doFilter(ResourceResolverHelperImpl.java:83) [com.adobe.granite.resourceresolverhelper:1.0.4]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2]
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.2]
at org.apache.sling.engine.impl.SlingRequestProcessorImpl.doProcessRequest(SlingRequestProcessorImpl.java:151) [org.apache.sling.engine:2.7.2]
at org.apache.sling.engine.impl.SlingMainServlet.service(SlingMainServlet.java:250) [org.apache.sling.engine:2.7.2]
at org.apache.felix.http.base.internal.handler.ServletHandler.handle(ServletHandler.java:123) [org.apache.felix.http.jetty:4.1.4]
at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:86) [org.apache.felix.http.jetty:4.1.4]
at com.adobe.granite.cors.impl.CORSFilter.doFilter(CORSFilter.java:88) [com.adobe.granite.cors:1.0.10.CQ650-B0002]
at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:142) [org.apache.felix.http.jetty:4.1.4]
at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.1.4]
at com.adobe.granite.license.impl.LicenseCheckFilter.doFilter(LicenseCheckFilter.java:308) [com.adobe.granite.license:1.2.10]
at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:142) [org.apache.felix.http.jetty:4.1.4]
at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.1.4]
at org.apache.sling.i18n.impl.I18NFilter.doFilter(I18NFilter.java:131) [org.apache.sling.i18n:2.5.14]
at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:142) [org.apache.felix.http.jetty:4.1.4]
at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.1.4]
at org.apache.sling.featureflags.impl.FeatureManager.doFilter(FeatureManager.java:116) [org.apache.sling.featureflags:1.2.2]
at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:142) [org.apache.felix.http.jetty:4.1.4]
at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.1.4]
at org.apache.sling.engine.impl.log.RequestLoggerFilter.doFilter(RequestLoggerFilter.java:75) [org.apache.sling.engine:2.7.2]
at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:142) [org.apache.felix.http.jetty:4.1.4]
at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.1.4]
at org.apache.sling.engine.impl.parameters.RequestParameterSupportConfigurer.doFilter(RequestParameterSupportConfigurer.java:67) [org.apache.sling.engine:2.7.2]
at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:142) [org.apache.felix.http.jetty:4.1.4]
at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.1.4]
at org.apache.felix.http.base.internal.dispatch.Dispatcher$1.doFilter(Dispatcher.java:146) [org.apache.felix.http.jetty:4.1.4]
at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager$2.doFilter(WhiteboardManager.java:1002) [org.apache.felix.http.jetty:4.1.4]
at com.adobe.granite.cors.impl.CORSFilter.doFilter(CORSFilter.java:88) [com.adobe.granite.cors:1.0.10.CQ650-B0002]
at org.apache.felix.http.base.internal.handler.PreprocessorHandler.handle(PreprocessorHandler.java:137) [org.apache.felix.http.jetty:4.1.4]
at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager$2.doFilter(WhiteboardManager.java:1008) [org.apache.felix.http.jetty:4.1.4]
at com.adobe.granite.auth.oauth.impl.OAuthCallbackFilter.doFilter(OAuthCallbackFilter.java:69) [com.adobe.granite.auth.oauth:1.7.2]
at org.apache.felix.http.base.internal.handler.PreprocessorHandler.handle(PreprocessorHandler.java:137) [org.apache.felix.http.jetty:4.1.4]
at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager$2.doFilter(WhiteboardManager.java:1008) [org.apache.felix.http.jetty:4.1.4]
at org.apache.sling.security.impl.ReferrerFilter.doFilter(ReferrerFilter.java:326) [org.apache.sling.security:1.1.16]
at org.apache.felix.http.base.internal.handler.PreprocessorHandler.handle(PreprocessorHandler.java:137) [org.apache.felix.http.jetty:4.1.4]
at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager$2.doFilter(WhiteboardManager.java:1008) [org.apache.felix.http.jetty:4.1.4]
at org.apache.felix.http.sslfilter.internal.SslFilter.doFilter(SslFilter.java:97) [org.apache.felix.http.sslfilter:1.2.6]
at org.apache.felix.http.base.internal.handler.PreprocessorHandler.handle(PreprocessorHandler.java:137) [org.apache.felix.http.jetty:4.1.4]
at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager$2.doFilter(WhiteboardManager.java:1008) [org.apache.felix.http.jetty:4.1.4]
at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager.invokePreprocessors(WhiteboardManager.java:1012) [org.apache.felix.http.jetty:4.1.4]
at org.apache.felix.http.base.internal.dispatch.Dispatcher.dispatch(Dispatcher.java:91) [org.apache.felix.http.jetty:4.1.4]
at org.apache.felix.http.base.internal.dispatch.DispatcherServlet.service(DispatcherServlet.java:49) [org.apache.felix.http.jetty:4.1.4]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725) [org.apache.felix.http.servlet-api:1.1.2]
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:791) [org.apache.felix.http.jetty:4.1.4]
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:550) [org.apache.felix.http.jetty:4.1.4]
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233) [org.apache.felix.http.jetty:4.1.4]
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1624) [org.apache.felix.http.jetty:4.1.4]
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233) [org.apache.felix.http.jetty:4.1.4]
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1435) [org.apache.felix.http.jetty:4.1.4]
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188) [org.apache.felix.http.jetty:4.1.4]
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:501) [org.apache.felix.http.jetty:4.1.4]
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1594) [org.apache.felix.http.jetty:4.1.4]
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186) [org.apache.felix.http.jetty:4.1.4]
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1350) [org.apache.felix.http.jetty:4.1.4]
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) [org.apache.felix.http.jetty:4.1.4]
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:191) [org.apache.felix.http.jetty:4.1.4]
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) [org.apache.felix.http.jetty:4.1.4]
at org.eclipse.jetty.server.Server.handle(Server.java:516) [org.apache.felix.http.jetty:4.1.4]
at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:388) [org.apache.felix.http.jetty:4.1.4]
at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:633) [org.apache.felix.http.jetty:4.1.4]
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:380) [org.apache.felix.http.jetty:4.1.4]
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:273) [org.apache.felix.http.jetty:4.1.4]
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311) [org.apache.felix.http.jetty:4.1.4]
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105) [org.apache.felix.http.jetty:4.1.4]
at org.eclipse.jetty.io.ssl.SslConnection$DecryptedEndPoint.onFillable(SslConnection.java:540) [org.apache.felix.http.jetty:4.1.4]
at org.eclipse.jetty.io.ssl.SslConnection.onFillable(SslConnection.java:395) [org.apache.felix.http.jetty:4.1.4]
at org.eclipse.jetty.io.ssl.SslConnection$2.succeeded(SslConnection.java:161) [org.apache.felix.http.jetty:4.1.4]
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105) [org.apache.felix.http.jetty:4.1.4]
at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104) [org.apache.felix.http.jetty:4.1.4]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:336) [org.apache.felix.http.jetty:4.1.4]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:313) [org.apache.felix.http.jetty:4.1.4]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:171) [org.apache.felix.http.jetty:4.1.4]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:129) [org.apache.felix.http.jetty:4.1.4]
at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:375) [org.apache.felix.http.jetty:4.1.4]
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:773) [org.apache.felix.http.jetty:4.1.4]
at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:905) [org.apache.felix.http.jetty:4.1.4]
at java.base/java.lang.Thread.run(Thread.java:834)
Caused by: com.adobe.fd.output.internal.exception.OutputServiceException: AEM_OUT_001_003:Unexpected Exception: Connection to failed service.
at com.adobe.fd.output.impl.OutputServiceImpl.generatePDFOutputFromBytes(OutputServiceImpl.java:163) [com.adobe.livecycle.adobe-lc-forms-bedrock-connector:8.0.148]
at com.adobe.fd.output.impl.OutputServiceImpl.generatePDFOutput(OutputServiceImpl.java:105) [com.adobe.livecycle.adobe-lc-forms-bedrock-connector:8.0.148]
... 148 common frames omitted

[Pulkit_Jain_ · Accepted solution]

@tanmaysingh 

Output service requires a set of libraries in case of Unix based systems (and redistributables in case of windows) to process the inputs. Error msg [0] points that the output service has failed to start so could you follow the system requirement document for the next steps, as applicable- Unix or Windows. 

In case the issue persists, please raise a support ticket with us. We can discuss further over a screenshare session.

[0] - Caused by: com.adobe.fd.output.internal.exception.OutputServiceException: AEM_OUT_001_003:Unexpected Exception: Connection to failed service.
at com.adobe.fd.output.impl.OutputServiceImpl.generatePDFOutputFromBytes(OutputServiceImpl.java:163) [com.adobe.livecycle.adobe-lc-forms-bedrock-connector:8.0.148]

[Mayank_Gandhi]

@tanmaysingh   confirm your environment details, OS, AEM version, jee or osgi?

[tanmaysingh]

Hey @Mayank_Gandhi and @Pulkit_Jain_, 

Thanks for the pointers. I will try to raise a day care support ticket for this. Meanwhile, sharing environment details

OS: Linux, AEM: 6.5.8.0 and AEM Forms as an OSGi

ty

Tanmay

[Mayank_Gandhi]

@tanmaysingh I know this can be a pain so easy way is to run LDD on the output service and it will give you all missing rpms.

[tanmaysingh]

@Mayank_Gandhi , we raised a daycare ticket for this.