Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn more

View all

Sign in to view all badges

SOLVED

Workflow Template + Audience

davidh2892249
Level 5
Level 5

Hi All,

 

I created a workflow template which contained a query activity, pointing to a query audience.

 

I updated the rules within the audience in the audience section of the platform.

 

I would expect the updates to reflect in the workflow template (and workflows created from this template).

However, when I hover on the audience in the query activity it is showing the old rules. I have to delete the audience from the query activity and then reselect the audiece again for the updated rules to reflect in the workflow template.

 

Is this expected behavhior? I throught changes to audience filters should propogate down to any workflow/templates that use the audience automatically (without the need to "repoint" to the audience).

 

Thanks

 

David

1 Accepted Solution
SatheeskannaK
Correct answer by
Community Advisor
Community Advisor

Hi @davidh2892249,

 

This is an expected behavior. Also there's a note on the documentation about this. Pasting the same here.

 

SatheeskannaK_0-1619631780410.png

 

Thanks, SK

View solution in original post

2 Replies
SatheeskannaK
Correct answer by
Community Advisor
Community Advisor

Hi @davidh2892249,

 

This is an expected behavior. Also there's a note on the documentation about this. Pasting the same here.

 

SatheeskannaK_0-1619631780410.png

 

Thanks, SK

View solution in original post

davidh2892249
Level 5
Level 5
hi @SatheeskannaK. Thanks for the reply. This is good to know. Obviously different to pre-defined filters in Adobe Campaign Classic.