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  • 13-11-2020
    Hi Community,I submitted a CCPA delete request via API and since 20 days it is still showing in processing state.the profile data deletion is completed but the campaign still shows processing. I had submitted two jobs, once had a single email and other had three emails included in the payload, both ...

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    747

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    0

    Replies

    4
  • 13-11-2020
    Hi. Wonder if you have any suggestions of how to target profiles that opened an email delivery within a certain period. Ie I would like to target those that opened any delivery sent out during last 3 months. If I'm setting up this query it seems like I will target also those that opened a delivery p...

    Views

    563

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    0

    Replies

    4
  • 12-11-2020
    Hi Community, I have noticed that, if you enable a delivery alerting dashboard, the notifications meeting the criteria are sent appx every 10mins, can someone let me know if this frequency is customizable?

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    927

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    0

    Replies

    6
  • 11-11-2020
    Hello,I would like to know how would you define a custom resource (products, product categories) where every item in that resource has different versions for every language.Would you ingest the product or the category of only one language (just english, or spanish), or would you record all the varia...

    Views

    488

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    0

    Replies

    2
  • 11-11-2020
    Hi all, I want to send an email to Litmus to perform a spam test but get the error: DLV-490006 Error while adding 1 message(s) out of 1 targetedAnyone knows what this means, I did not find a explanation in the error code page. Thanks,Lisa

    Views

    556

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    0

    Replies

    2
  • 11-11-2020
    Hi, Anyone knows how to add a dynamic segment code in a transition without triggering an error in a workflow?I have tried something really simple like:But I get an SQL insert error in the workflow.-Robert

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    849

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    0

    Replies

    4
  • 10-11-2020
    Hi Community,Is it possible for me to create a new alerting group where I can include specific users and then use this group in the delivery alerting dashboard?

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    589

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    0

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    7
  • 10-11-2020
    Some of our ministries have seen reduce open rates since early October which may correlate to the last ACS upgrade. I have looked into the tracking log for some deliveries and I know there are missing opens. Since I receive many of the emails and open all of them and I don't have an open I know its ...

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    712

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    0

    Replies

    5
  • 10-11-2020
    Is there a way to unsubscribe from two services using unsubscription landing page

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    630

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    0

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    1
  • 10-11-2020
    Hi, i have an existing and published transactional message which i need to save as a "normal" delivery template. Is that possible? i cannot find a way. When i click save as template in the email designer of the transactional messages content nothing happens. RegardsMalte

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    489

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    0

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    2
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