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  • 3/7/24
    At our company, some mailings use content blocks with document.write calls to personalize salutations, like  <% if( context.profile.salutation != "" && context.profile.lastName != "") { %> <span>Hi </span><% document.write(context.profile.firstName); %> <% document.write(context.profile.lastName); %...

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  • 3/6/24
    Hi, I'm struggling to get emoji's into the subject line in ACS.I've googled around it and 'here is my subject line =?UTF-8?Q?=F0=9F=98=81?=' (for example) just causes the instance to crash with an error code of RST-360011. Has anyone had any experience of this? 

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  • 3/4/24
    One person on the team deleted a program in ACS. As there is no way to recover it, we had to recreate it. How can I eliminate permission to delete programs?

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  • 3/4/24
    Hi,basic question.. Is it possible to give access to ACS for templates only?We need to give access to a designer but since the person doesn't have any experience with ACS, I want to give access to the template/template design part of Campaign only.I already searched a bit but cannot find if this (te...

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  • 3/3/24
    Hi Team   We have configured a Mobile App SDK for push notifications, but the registration token are flowing inconsistently. We have also raised a support ticket but still the issue persistent. Could anyone please help us resolve the issue. The issue is with both iOS and Android.     Your responses...

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  • 2/29/24
     Hello,  I would like to calculate how many times a person has opened an email. Do you know if it's possible?If possible, could you please provide me How I can do ? Thanks for your help,

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  • 2/28/24
    Hi Community, I have a question, I expect you can help me. We have reviewed the technical workflows and we have seen that "Mobile Profile Sync" workflow is stopped from several months. What is it used for? Should we execute again?  We are having a problem that the InApp Channel base in marketing pro...

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  • 2/28/24
    Hi Community, I would appreciate if someone could help me with InApp delivery.  We have a profile with a "Mobile App Subscription" We have created a InApp delivery the type "Target users based on their campaign profile (InAppProfile)".We choose in the query our profile with mobile App Subscriptions....

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  • Hello! I made two single shot campaigns in December and today we were informed that two deliveries of this campaign were sent on January 24th, which all failed in reason of the users had been sent to the blacklist. This data is showing on the dashboard, but not in the delivery summary of the trigger...

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  • 2/23/24
    Hi,Is there a way to use the conditional content/IF condition to ensure that if a field is blank, there is no gap in the email? We're currently using the below as data is pulling through from a file but some of these fields will be blank (e.g. address line 2 or 3) and we'd like to avoid a blank spac...

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