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Error XTK-170068 when I try to update the iOS credentials (Mobile AEP SDK)

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I'm trying to update the credentials for Adobe Campaign (Mobile AEP SDK). I follow all the correct steps for updating for iOS (I added the iOS Bundle ID, the .p8 certificate, the Key ID, and the iOS Team ID), and when I try to save, it returns the following error (URL query ID omitted):

Error while creating the production application.
Error: {1}.
HTTP header 'WWW-Authenticate' used for proxy authentication not found.
INT-150006 Failure while processing HTTP request for URL 'https://mc-api-activation-reactor.adobe.io/companies/{...}/app_configurations'.
INT-150014 Failed to send an HTTP request to server 'mc-api-activation-reactor.adobe.io'.
XTK-170068 Error while creating mobile app: ''
Error while executing the method 'ChangeMobileApp' of service 'nms:mobileApp'.

How can I resolve this?

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2 Replies

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Level 1

Hi,

 

 You can check the rigths in the 'Adobe Experience Platform Data Collection', I got a similar issue and when I added rigths to my user that error was fixed. And that is becouse there are some event linked between ACS and Data Collection(Adobe Launch).

 

You can do it from the https://adminconsole.adobe.com of your account.

 

You should have acces to the product.

tangok9_0-1715780835816.png

 

With the following rigths (Mobile and Manage App Configurations)

 

tangok9_1-1715780957772.png

 

tangok9_2-1715780962547.png

 

 

 

 

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Administrator

Hi @YagoPa,

Was the given solution by @tangok9 helpful to resolve your query or do you still need more help here? Do let us know.

Thanks!



Sukrity Wadhwa